Referral Coordinator – Patient Access & Appointments

Su Clinica Familiar; Brownsville (TX); Vor Ort; USD 22.000 - 33.000; Vollzeit

Zusammenfassung

Su Clinica Familiar is seeking a Referral Clerk in Brownsville, TX to process medical referrals and coordinate patient appointments. You will work to ensure patients understand referral recommendations and keep appointments, while following PCMH principles and clinic policies.

The role requires bilingual English/Spanish communication, EMR proficiency, and the ability to obtain prior authorizations. You will collaborate with physicians, social workers, and clinic staff to provide excellent

Qualifikationen

• High school diploma or GED with 1+ year experience in healthcare scheduling or referrals.
• Must be bilingual English/Spanish.
• Strong computer and data-entry skills; familiarity with medical terminology.
• Experience with prior authorization processes and medical insurance policies.

Aufgaben

• Inform patients of referral recommendations and coordinate appointment dates.
• Arrange appointments by contacting consultant offices.
• Obtain and process prior authorizations; notify patients of dates.
• Maintain HIPAA-compliant communications and patient privacy.
• Document and track referrals, invoices, and appointments in the EMR.

Kenntnisse

Computer skills

PCMH knowledge

EMR familiarity

SC policies & procedures

Medical terminology

Customer service

Microsoft Word/Excel

Prior authorization

Written communication

Team collaboration

Bilingual English/Spanish

Ausbildung

High School or GED

Tools

Athena One EMR

Phone/office equipment

Jobbeschreibung

Su Clinica Familiar is seeking a Referral Clerk in Brownsville, TX to process medical referrals and coordinate patient appointments. You will work to ensure patients understand referral recommendations and keep appointments, while following PCMH principles and clinic policies.

The role requires bilingual English/Spanish communication, EMR proficiency, and the ability to obtain prior authorizations. You will collaborate with physicians, social workers, and clinic staff to provide excellent