Referral Coordinator — Outpatient Therapy, Mon–Fri Flexible

Katalyst Systems Impact; Independence (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

PTO and personal days

Continuing education

Weekday daytime hours with flexibility

Job summary

Independence, IA-based outpatient therapy clinic is hiring a full-time Referral Specialist. You’ll be the first point of contact for new patients, handling referrals, insurance verifications, authorizations, and scheduling with our physical, occupational and speech therapists.

This role is in-office with weekday hours and competitive pay. The ideal candidate has experience as a medical receptionist, patient coordinator or front desk in a medical or therapy setting, and enjoys keeping an busy

Qualifications

• High school diploma or equivalent.
• 1–2 years of office or administrative experience.
• Comfortable with email, Word, Excel and learning new software.
• Detail-oriented, organized, and friendly on the phone and in person.
• Handles high volume and interruptions, and prioritizes without close supervision.

Responsibilities

• Process new patient referrals and schedule patients promptly with the right therapist.
• Verify insurance coverage and obtain prior authorizations when required.
• Give new patients the correct paperwork and walk them through what’s needed before their first visit.
• Audit and track patient files so records are complete before closing.
• Answer phones and respond promptly to patients, therapists and vendors.
• Check patients in and out, collect copays and manage therapist schedules.
• Keep the clinic HIPAA-compliant and welcoming.
• Order supplies and keep office equipment maintained.
• Handle mail and mailings, such as birthday and recruitment cards.
• Copying, typing and other admin support as needed.

Education

High school diploma or equivalent

Job description

Independence, IA-based outpatient therapy clinic is hiring a full-time Referral Specialist. You’ll be the first point of contact for new patients, handling referrals, insurance verifications, authorizations, and scheduling with our physical, occupational and speech therapists.

This role is in-office with weekday hours and competitive pay. The ideal candidate has experience as a medical receptionist, patient coordinator or front desk in a medical or therapy setting, and enjoys keeping an busy