Referral Coordinator - Gloucester Surgical Specialists

Riverside; Virginia (MN); On-site; USD 26,174 - 33,062; Full time

Job summary

Riverside Health System seeks a Referral Coordinator for Gloucester Surgical Specialists in Gloucester, VA. The role focuses on scheduling patient appointments with specialists and coordinating insurance referrals and authorizations before services are rendered.

Responsibilities include educating patients on test protocols, staying current with referral criteria from insurers, and suggesting process improvements to improve service quality.

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience is required.

Responsibilities

• Coordinates appointment scheduling and obtains timely insurance referrals/authorizations to ensure quality patient care.
• Educates patients regarding protocol for tests and appointments.
• Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending trainings.
• Recommends process improvements to the office manager to improve service quality.
• Processes physician and patient requests for tests and referrals promptly and maintains a clean work area.
• Responds promptly to patient calls and handles inquiries professionally.

Education

High School Diploma or GED

Job description

## Referral Coordinator - Gloucester Surgical SpecialistsApplylocations: Walter Reed Medical Arts - Gloucester, Virginiatime type: Full timeposted on: Posted Todayjob requisition id: 2026-036204Gloucester, Virginia**Hiring Range**$18.90 - $24.60/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. **Overview** Responsible for the scheduling of patient appointments with specialists, scheduling tests at appropriate facilities, coordinating completion for insurance mandated referrals and authorizations prior to the date of service. **What you will do** * Coordinates appointment scheduling and obtains timely insurance referrals/authorizations to ensure quality patient care. Educates patient regarding protocol for tests/appointments.* Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending training. Recommends to office manager any process improvements needed to improve quality of service. Maintains a clean and orderly work area.* Processes physician and patient requests for tests and referrals in a timely manner. Responds appropriately and timely to patient calls. **Qualifications** **Education** * High School Diploma or GED, (Required) **Experience** * 1 year Medical office experience (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.