Referral Coordinator - Ambulatory

Tower Health; Philadelphia (Philadelphia County); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Descripción de la vacante

St. Christopher's Hospital for Children, in partnership with Tower Health, seeks a Referral and Authorization Coordinator to manage referrals and authorizations for providers in the Greater Philadelphia area.

The role supports scheduling, coordinates care between departments and facilities, and serves as a back-up for registration to ensure smooth patient flow and high satisfaction. Proficiency in Epic and MS Office is required, with strong communication and multitasking skills.

Formación

• High School Diploma or GED required; relevant experience may be considered in lieu of education.
• Flexible schedule: Mon-Fri 8:30a-5p; ability to meet practice needs.

Responsabilidades

• Responsible for preparation/completion of referrals, authorizations, scheduling appointments, coordinating care between departments/facilities and registration back-up for the department.

Conocimientos

Analytical Skills

Collaborative Skills

Computer Skills

Customer Service Skills

Epic Proficiency

Excellent Communications Skills

Excellent Interpersonal Skills

Good Reasoning Skills

Keyboarding

Leadership Skills

Medical Terminology

Microsoft Office

Multitasking

Organizational Skills

Problem Solving Skills

Service Orientation

Strategic Thinking

Strong Team Player

Educación

High School Diploma or GED

Herramientas

Epic

Microsoft Office Suite

Descripción del empleo

Job Summary

This position is responsible for processing referral and authorization requests for all providers practicing within a given area and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.

• Responsible for preparation/completion of referrals, authorizations, scheduling appointments, coordinating care between departments/facilities and registration back-up for the department.

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#STC

Qualifications

Schedule: Mon - Fri 8:30a - 5p. The scheduled start and end times require flexibility to meet the needs of the practice.

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Analytical Skills
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Epic Proficiency
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Keyboarding
• Leadership Skills
• Medical Terminology
• Microsoft Office Applications
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Service Orientation
• Strategic Thinking
• Strong Team Player

Overview

About St. Christopher's Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's is a Magnet® designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work - take a virtual tour of our facility here: St. Chris Hospital Tour

About the Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.