Referral Coordinator

AdventHealth; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading healthcare provider as a Referral Coordinator in Orlando. You will facilitate patient referrals, ensure accurate scheduling, and support the medical team. This full-time role offers a collaborative environment focused on exceptional patient care and professional growth.

Benefits

Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• Ability to type 40 words per minute accurately.

Responsibilities

• Responsible for receiving referral requests and obtaining physician approval.
• Schedules hospital admissions and outpatient procedures/tests.

Skills

Computer Skills

Typing

Education

High School Graduate

Job description

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All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: Monday - Friday, 8am - 5pm

Location: Multiple locations throughout Orlando

The Community You’ll Be Caring For

• Join a team that provides exceptional patient-based care.
• Collaborative teams that work together for a common goal.
• Compassionate and supportive leaders ensure work-life balance for team members and providers without compromising patient care.

The Role You’ll Contribute

The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals, and scheduling appointments with the referral when necessary. Serves as liaison between patient and medical support staff regarding referrals.

The Value You’ll Bring To The Team

• Takes accurate and legible messages, which include time, date, and initials.
• Answers non-clinical questions for patients and family members and routes all other calls correctly.
• Understands guidelines for and appropriately uses the telephone system.
• Obtains physician approval for referrals and hospital admissions.
• Contacts insurance company for referral number or pre-certification/authorization.
• Schedules hospital admissions, outpatient procedures/tests, and notifies patient of appointment and referral number the same day it is obtained.

Minimum Qualifications

• High school graduate or equivalent.
• Experience with computers is required.
• Knowledge of business office procedures.
• Ability to type 40 words per minute accurately.

Preferred Experience

• 1 year of medical office front desk experience.
• Experience obtaining patient insurance information and authorizations.

This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience, and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.