Electronic Referral Specialist - Remote - Part Time

Amedisys, Inc.; Orlando, Port Orange (FL, FL); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Electronic Referral Specialist, where you will play a crucial role in providing top-notch customer service and support. This remote position offers an attractive hourly rate and the chance to make a meaningful impact in the home health and hospice sector. You will be responsible for managing patient referrals, ensuring compliance, and coordinating with care centers. If you have a passion for helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in an environment where response quality impacts business results.
• Home health or hospice experience preferred.

Responsibilities

• Serve as the first line of customer service for external and internal customers.
• Document patient referrals to home health services through electronic systems.
• Communicate pertinent patient information to the care center team.

Skills

Customer Service

Timeliness

Communication

Documentation

Education

High School diploma or GED

Job description

Overview

Are you looking for a rewarding career as a Electronic Referral Specialist (Remote)? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Attractive pay

• Hourly rate between $20.00 - $21.00 (based on experience)

Schedule

• Saturday and Sunday (9:30am - 7:30pm)

Please note: Benefit eligibility can vary by position depending on shift status.

*To participate, you must be enrolled in an Amedisys medical plan.

Responsibilities

• Serves as the first line of customer service for external and internal customers.
• Professionally responds through electronic referral platforms within the specified time requirements.
• Meets assigned key performance indicators (KPIs).
• Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria.
• Coordinates with care centers on ability to staff electronic referrals.
• Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information.
• Communicates pertinent patient information to the care center team.
• Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• Experience working in an environment where timeliness and quality of response were measured and impacted business results.
• Home health or hospice experience preferred.
• Experience in customer facing sales preferred.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.