Referral Coordination Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Orlando Health, Inc. is seeking a Referral Coordinator to support clinical teams by managing referrals and authorizations within outpatient ambulatory care.

The role involves processing internal and external referrals from orders in the EHR and coordinating with staff to ensure smooth patient flow. The successful candidate will verify insurance, update patient data in the EHR, and schedule referrals, tests, and procedures while maintaining strong communication with PCPs, patients, and

Qualifications

• Three years of directly related work experience; processing physician office and/or hospital referrals.
• Proficient in Windows Microsoft Office (Word, Excel, PowerPoint).
• Proficient in PC/Windows experience.

Responsibilities

• Enter referrals and/or authorizations into the EHR.
• Coordinate follow-up care as referrals expire.
• Schedule appointments, testing, and procedures related to referrals.
• Verify patient insurance and ensure timely payer verification.
• Update patient insurance information in the EHR as needed.
• Initiate referral and authorization processes for visits and services.
• Communicate with scheduling and clinical staff to verify insurance requirements.

Skills

Administrative coordination

Microsoft Office

EHR navigation

Education

High school diploma

Medical Terminology

Tools

EHR systems

Job description

Orlando Health, Inc. is seeking a Referral Coordinator to support clinical teams by managing referrals and authorizations within outpatient ambulatory care.

The role involves processing internal and external referrals from orders in the EHR and coordinating with staff to ensure smooth patient flow. The successful candidate will verify insurance, update patient data in the EHR, and schedule referrals, tests, and procedures while maintaining strong communication with PCPs, patients, and