Specialty Referral Coordinator

Central Florida Health Care, Inc.; Winter Haven (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Central Florida Health Care, Inc. is seeking a Specialty Referral Specialist to manage the referral process from initiation through completion for all outgoing and inbound referrals.

You will act as a liaison among patients, providers, and specialty offices, ensuring referrals are processed accurately and promptly to support continuity of care. Responsibilities include reviewing orders, initiating referrals, verifying insurance and authorizations, submitting prior authorizations, and scheduling

Qualifications

• Certified and Registered Medical Assistants preferred; High School graduate or GED required.
• 1–2 years of experience in a medical office, referral coordination, or healthcare administration.
• Familiarity with insurance processes, prior authorization, and medical terminology.
• Proficient in EMR systems and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Manage the referral process from initiation to completion for all outgoing and incoming referrals.
• Review provider orders, initiate referrals, verify insurance and authorization requirements.
• Submit prior authorization requests as needed and coordinate with insurance companies.
• Schedule referral appointments and ensure proper paperwork is provided to patients and specialists.
• Maintain accurate documentation in the EMR and track referral outcomes.
• Communicate status to patients and providers and respond to inquiries.
• Ensure HIPAA compliance and protect patient confidentiality.

Skills

Communication skills

Organizational skills

EMR systems

Medical terminology

Multitasking

Education

High School diploma or GED

Certified Medical Assistant preferred

Tools

EMR software

Microsoft Office

Job description

Central Florida Health Care, Inc. is seeking a Specialty Referral Specialist to manage the referral process from initiation through completion for all outgoing and inbound referrals.

You will act as a liaison among patients, providers, and specialty offices, ensuring referrals are processed accurately and promptly to support continuity of care. Responsibilities include reviewing orders, initiating referrals, verifying insurance and authorizations, submitting prior authorizations, and scheduling