Referral Coordination Specialist

McLeod Health; Florence (SC); Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

McLeod Health is seeking a Referral Coordinator to handle patient referrals, scheduling, and insurance validation. You will coordinate with clinics, support doctors and patients, and ensure timely, confidential processing of all referrals.

The role requires basic clerical skills, familiarity with medical terminology, and a clear, professional phone presence. This on-site position supports a fast-paced health system with a dedicated team.

Qualifications

• Basic knowledge of computer input required.
• Must be able to perform basic clerical functions.
• Comprehend medical terminology required.
• Good spelling and number skills required.
• Clear, concise voice required.

Responsabilités

• Consistently answers phone within 3 rings, uses excellent phone etiquette when speaking with patients or referral offices, and uses courteous manner when speaking with patients face to face.
• Coordinates the process of referring patients to appropriate clinics.
• Communicates with patients to ensure follow-through with referrals.
• Supports doctors and patients in synchronizing appointments, authorizations, and tests taking place in different clinics.
• Ensures insurances are compatible with referrals.
• Organizes work list to ensure patients are triaged correctly with referrals and multiple doctor requests are handled timely.
• Coordinate with all clinical and clerical staff as needed to complete the referral process.
• Work quickly and timely in software system to take care of all requests.
• Set goals with Administrator to meet the high demand of referrals.
• Handles all forms or paperwork as necessary for the referral position.
• Maintains confidentiality in talking with patients, upholding policies, and setting an example.
• Keeps work area neat, clear of clutter.
• Performs other duties as assigned.

Connaissances

Phone etiquette

Clerical skills

Medical terminology

Spelling and numeracy

Clear communication

Formation

High School/Ged

Description du poste

McLeod Health is seeking a Referral Coordinator to handle patient referrals, scheduling, and insurance validation. You will coordinate with clinics, support doctors and patients, and ensure timely, confidential processing of all referrals.

The role requires basic clerical skills, familiarity with medical terminology, and a clear, professional phone presence. This on-site position supports a fast-paced health system with a dedicated team.