Referral & Case Records Clerk

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Loan forgiveness

Health insurance

Pension plan

Work From Home Policy

Job summary

The New York City Department of Health and Mental Hygiene (NYC Health Department) seeks a Clerical Associate to provide office support for the Division of Family and Child Health. Responsibilities include receptionist duties, processing referrals, and maintaining electronic and physical case records for child health programs.

Minimum qualifications include a high school diploma and clerical experience; there is a residency requirement and opportunities for loan forgiveness and benefits.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Provide clerical/office assistance and receptionist duties
• Perform receptionist duties
• Process referrals in an electronic system
• Retrieve case record information from the electronic case system
• Create physical and electronic child case records

Skills

Typing speed

Clerical skills

Phone etiquette

Communication skills

Process flexibility

Education

High school diploma or equivalent

Job description

The New York City Department of Health and Mental Hygiene (NYC Health Department) seeks a Clerical Associate to provide office support for the Division of Family and Child Health. Responsibilities include receptionist duties, processing referrals, and maintaining electronic and physical case records for child health programs.

Minimum qualifications include a high school diploma and clerical experience; there is a residency requirement and opportunities for loan forgiveness and benefits.