Referral & Care Coordination Specialist

palmmedicalcenters; Winter Haven (FL); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

Palm Medical Centers in Winter Haven, FL is hiring a full-time Referral Coordinator to manage referrals, register patients accurately, and coordinate with insurers for prior approvals, ensuring timely access to care.

The ideal candidate will have strong communication and organizational skills, be bilingual in English and Spanish, and be proficient with EMR systems and MS Office. This is an on-site role with a comprehensive benefits package.

Competenze

• High school diploma or equivalent required.
• Minimum 1 year experience with referrals or medical office work.
• Experience with EMR systems is preferred.

Mansioni

• Track referrals and document them to promote team awareness and patient safety.
• Register patients accurately, including demographics and insurance.
• Enter and update referral data in the electronic system.
• Gather information on patient's clinical background and referral needs.
• Coordinate with review organizations and insurers for prior approvals.
• Provide medical information to financial services to aid reimbursement.
• Explain referral details to patients and address questions.
• Assist patients with barriers to care, including interpreters or transportation.
• Build relationships with community resources and service providers.
• Ensure referrals are addressed promptly and chart is up to date.

Conoscenze

Verbal communication

Written communication

Customer service

Organizational skills

MS Office

Bilingual English/Spanish

Formazione

High school diploma or equivalent

Strumenti

EMR systems

MS Office Suite

Descrizione del lavoro

Palm Medical Centers in Winter Haven, FL is hiring a full-time Referral Coordinator to manage referrals, register patients accurately, and coordinate with insurers for prior approvals, ensuring timely access to care.

The ideal candidate will have strong communication and organizational skills, be bilingual in English and Spanish, and be proficient with EMR systems and MS Office. This is an on-site role with a comprehensive benefits package.