Referral & Authorization Specialist

Stanford Health Care; Dublin (CA); On-site; USD 56,000 - 72,000; Full time

Job summary

Stanford Health Care, a Stanford Medicine Partners institution, is hiring a Patient Services Representative to support referral pre-authorizations, patient registration, insurance verification, and scheduling in EPIC. You will work as part of the care team, ensuring accurate information and courteous service.

The role requires 1–2 years experience, strong communication, typing speed, basic math, and proficiency with practice management systems.

Qualifications

• 1+ year to 2 years as a Patient Services Representative with referral pre-authorization experience.

Responsibilities

• Register patients and update accounts in EPIC.
• Identify insurance plans and referrals.
• Schedule and coordinate off-site appointments.
• Communicate with clinics and clinical staff via EHR.
• Coordinate referrals and authorizations.
• Support revenue cycle with authorization follow ups.
• Adhere to HIPAA and compliance policies.

Skills

Typing 30 wpm

Verbal & written communication

Legible handwriting

Basic math skills

Computer skills

Organization & prioritization

Team collaboration

Education

High School Diploma or GED

Tools

EPIC

Practice management system

Job description

Stanford Health Care, a Stanford Medicine Partners institution, is hiring a Patient Services Representative to support referral pre-authorizations, patient registration, insurance verification, and scheduling in EPIC. You will work as part of the care team, ensuring accurate information and courteous service.

The role requires 1–2 years experience, strong communication, typing speed, basic math, and proficiency with practice management systems.