Referral and Front Office Coordinator - Assessment (Days) (Part-time)

Tanner-Health-1; Villa Rica (GA); In loco; USD 21.000 - 30.000; Part-time

Descrizione del lavoro

Willowbrooke Tanner Assess Sys-S0029 in Georgia is hiring a part-time Referral and Front Office Coordinator. You will coordinate patient access, manage referrals, support admissions, and handle insurance verification for Willowbrooke Behavioral Health services.

The role requires strong organizational and communication skills, experience in behavioral health processes, and proficiency with EMR, scheduling systems, and Microsoft Office.

Competenze

• High School Diploma or GED.
• One year of related experience. Requires a working knowledge of standard practices and procedures.
• Knowledge of Behavioral Health admission and referral processes.
• Knowledge of insurance verification, authorization, and payer requirements.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated customer service and patient de-escalation skills.
• Ability to maintain patient confidentiality and manage sensitive information.
• Proficiency with electronic medical records, scheduling systems, Microsoft Office, and reporting tools.
• Knowledge of telehealth and telepsychiatry workflows.
• Ability to build relationships with community referral sources and healthcare partners.
• Ability to work independently while collaborating effectively with interdisciplinary teams.
• Strong attention to detail and data accuracy.

Mansioni

• Coordinate patient access and referral management.
• Oversee admission support functions and insurance verification.
• Coordinate telepsychiatry services and CSP Board management.
• Support ongoing patient follow-up activities.
• Provide exceptional customer service and effective communication with patients, families, providers, referral sources, and community partners.
• Maintain patient confidentiality and ensure data accuracy.

Conoscenze

Behavioral health intake

Insurance verification

Telepsychiatry workflows

EMR scheduling

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Electronic Medical Records

Scheduling systems

Descrizione del lavoro

Referral and Front Office Coordinator - Assessment (Days) (Part-time)

#26-1488

Job Description

The Referral and Front Office Coordinator is responsible for the coordination and oversight of patient access, referral management, admission support functions, insurance verification, authorization management, telepsychiatry coordination, and front office operations for Willowbrooke Behavioral Health services. This position serves as a key resource in ensuring timely patient access to care, efficient admission processes, exceptional customer service, and effective communication with patients, families, providers, referral sources, and community partners. The coordinator supports all aspects of referral intake, insurance verification, direct admissions, telepsychiatry services, CSP Board management, and ongoing patient follow-up activities.

QUALIFICATIONS

Education

Required/

Preferred

And/

Or

High School Diploma or GED

Experience

Experience

Experience Details

One year of related experience. Requires a working knowledge of standard practices and procedures

Knowledge, Skills, and Abilities

Knowledge of Behavioral Health admission and referral processes.

Knowledge of insurance verification, authorization, and payer requirements.

Ability to manage multiple priorities and deadlines simultaneously.

Strong organizational and problem-solving skills.

Excellent verbal and written communication skills.

Demonstrated customer service and patient de-escalation skills.

Ability to maintain patient confidentiality and manage sensitive information.

Proficiency with electronic medical records, scheduling systems, Microsoft Office, and reporting tools.

Knowledge of telehealth and telepsychiatry workflows.

Ability to build relationships with community referral sources and healthcare partners.

Ability to work independently while collaborating effectively with interdisciplinary teams.

Strong attention to detail and data accuracy.

Licenses and Certifications

Licenses/Certifications

Time Frame

Required/

Preferred

Location

Willowbrooke Tanner Assess Sys-S0029

Remote Position

No, not a remote employee

Shift

12 hrs/7a-7p

Shift Description

2 -12 our shifts per week including weekends and holidays.