Referral and Front Office Coordinator - Assessment (Days) (Part-time)

Tanner; Villa Rica (GA); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Tanner in Villa Rica, GA is seeking a part-time Referral and Front Office Coordinator to manage patient access, referrals, insurance verification, and telepsychiatry coordination. This role supports admissions, CSP Board activities, and ongoing patient follow-up while delivering excellent customer service.

The position requires a High School Diploma or GED and about one year of related experience. Proficiency with EMR, scheduling systems, and Microsoft Office is preferred.

Qualifikationen

• High School Diploma or GED required.
• One year of related experience.
• Knowledge of Behavioral Health admission and referral processes.
• Knowledge of insurance verification, authorization, and payer requirements.
• Ability to manage multiple priorities and deadlines.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated customer service and patient de-escalation skills.
• Ability to maintain patient confidentiality and manage sensitive information.
• Proficiency with electronic medical records, scheduling systems, Microsoft Office, and reporting tools.
• Knowledge of telehealth and telepsychiatry workflows.
• Ability to build relationships with community referral sources and healthcare partners.
• Ability to work independently while collaborating with interdisciplinary teams.
• Strong attention to detail and data accuracy.

Aufgaben

• Coordinate patient access, referral management, and front office operations.
• Verify insurance, obtain authorizations, and support telepsychiatry coordination.
• Assist CSP Board management and ongoing patient follow-up.
• Communicate with patients, families, providers, and community partners.
• Support referral intake and direct admissions.

Kenntnisse

Customer service

Communication

EMR

Scheduling

Insurance verification

Telepsychiatry

Behavioral health

Data accuracy

Confidentiality

Teamwork

Independent work

Ausbildung

High School Diploma or GED

1 year related experience

Tools

Microsoft Office

EMR systems

Jobbeschreibung

Referral and Front Office Coordinator - Assessment (Days) (Part-time)

#26-1488

Job Description

The Referral and Front Office Coordinator is responsible for the coordination and oversight of patient access, referral management, admission support functions, insurance verification, authorization management, telepsychiatry coordination, and front office operations for Willowbrooke Behavioral Health services. This position serves as a key resource in ensuring timely patient access to care, efficient admission processes, exceptional customer service, and effective communication with patients, families, providers, referral sources, and community partners. The coordinator supports all aspects of referral intake, insurance verification, direct admissions, telepsychiatry services, CSP Board management, and ongoing patient follow-up activities.

QUALIFICATIONS

Education

Required/

Preferred

And/

Or

High School Diploma or GED

Experience

Experience

Experience Details

One year of related experience. Requires a working knowledge of standard practices and procedures

Knowledge, Skills, and Abilities

Knowledge of Behavioral Health admission and referral processes.

Knowledge of insurance verification, authorization, and payer requirements.

Ability to manage multiple priorities and deadlines simultaneously.

Strong organizational and problem-solving skills.

Excellent verbal and written communication skills.

Demonstrated customer service and patient de-escalation skills.

Ability to maintain patient confidentiality and manage sensitive information.

Proficiency with electronic medical records, scheduling systems, Microsoft Office, and reporting tools.

Knowledge of telehealth and telepsychiatry workflows.

Ability to build relationships with community referral sources and healthcare partners.

Ability to work independently while collaborating effectively with interdisciplinary teams.

Strong attention to detail and data accuracy.

Licenses and Certifications

Licenses/Certifications

Time Frame

Required/

Preferred

Location

Willowbrooke Tanner Assess Sys-S0029

Remote Position

No, not a remote employee

Shift

12 hrs/7a-7p

Shift Description

2 -12 our shifts per week including weekends and holidays.