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City of Springfield, MA is seeking a Library Reference Specialist to provide reference and resource information to the general public through the Library Department. You will assist patrons in finding library materials, conduct bibliographic instruction, and support system-wide operations under supervision of the Branch Manager or Public Services Manager.
The role emphasizes professional judgment, collaboration, and leadership within the Information Services department, with potential
Responsible for providing reference and resource information and material and programs to the general public for the City of Springfield's Library Department.Responsible for assisting patrons to find and use library materials or provide referral to other sources and other similar duties pertaining to the Information Services department. Work is performed in accordance with accepted practices and procedures in the field of library sciences related to reference and resource material with considerable latitude for the exercise of independent professional judgment under the general direction of the Branch Manager or Manager of Public Services who reviews work through observation, reports and conferences. Supervision maybe exercised over other employees.