Library Clerk (Circulation)

York County, VA; Yorktown (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

York County, VA is seeking a paraprofessional to perform clerical tasks in the library, including checking materials in and out, handling fines, shelving, and providing limited reference assistance to patrons.

The role involves a range of circulation tasks, customer service, and equipment support. Training and supervision of junior staff may be required and the position requires the ability to lift up to 25 pounds and stand for periods.

Qualifications

• High school diploma or equivalent is required.
• General knowledge of PCs, Windows, MS Office, and the Internet.
• Comfort with standard office practices and procedures.
• Ability to communicate clearly and courteously with patrons.

Responsibilities

• Handle circulation duties: check in/out library materials and update patron records.
• Collect overdue fines and manage daily cash/fees.
• Assist patrons at the desk and on the phone with information or referrals.
• Assist patrons with computers, copiers, and other equipment.
• Support training and supervision of less experienced staff when needed.
• Close and secure the building at the end of the day.

Skills

Patron assistance

PCs & Windows knowledge

MS Office

Education

High school diploma or equivalent

Job description

Responsible for performing paraprofessional responsibilities in assigned area. Performs a variety of clerical tasks in assisting library patrons and maintaining library materials and records including checking library materials in and out, collecting overdue fines, shelving materials, and providing limited reference assistance to library patrons.

Job responsibilities may include any of the following, depending on the incumbent’s functional assignment. This is not meant to be an exhaustive list of job functions, but a representative sample of the type and level of work that is expected in this position.

• Performs a variety of tasks at the circulation division, including checking library materials in and out, registering patrons, updating patron’s records, preparing daily automated reports; and collecting overdue fines and fees; counts money in cash drawers.
• Answers telephone and receive inquiries, providing information or referring caller to proper officials, as appropriate.
• Takes requests for reserved materials; acts on computer report of outdated "hold" requests; contacts patrons regarding items returned with missing materials or damages to returned materials; applies determined charges to patron’s record.
• Assist patrons in use of library equipment, such as computers, copiers, and other equipment.
• Collects money for Friends of the Library items; collects money from copiers; performs a daily count report.
• Reads shelves; collects requested items and pulls expired holds.
• Assists with statistical record keeping.
• Assists with training and supervision of less experienced workers.
• Oversees pages and community service workers when supervisor is unavailable.
• Closes and locks building at the end of the workday.

Any combination of education and experience equivalent to graduation from high school.

This job is contingent upon successful completion of pre-employment checks to include criminal history and background checks.

• General knowledge of PCs, Windows, MS Office products, and the Internet.
• General knowledge of standard office practices and procedures.
• General knowledge of basic mathematics to include addition, subtraction, multiplication, and division.
• General knowledge of business English, depending on the particular assignment.
• Some knowledge of procedures and practices common to a public library system.
• Some knowledge of record keeping and reporting.
• Attention to detail.
• Ability to assist patrons in a tactful and courteous manner both in person and on the telephone.
• Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, calculators, etc. Must be able to lift up to 25 pounds occasionally, and to push library carts frequently. There is frequent stooping and bending involved. There is some climbing onto step stools when shelving materials. Standing is frequent when at the circulation desk. Gripping is involved when writing with pen or pencil and when using mouse while on the computer.

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