Library Associate

Library Jobline; Colorado; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts

Job summary

Library Jobline in Colorado seeks a Library Assistant to help patrons with library materials, catalogs, databases, and Internet navigation. The role covers circulation, technology support, programming assistance, and collection upkeep.

Qualified candidates typically hold a Bachelor’s Degree and have at least one year of related experience; Spanish fluency is preferred. This full-time position offers opportunities to engage with the community and support diverse patrons.

Qualifications

• Bachelor’s Degree required.
• One year of similar or related experience preferred.
• Ability to read, write, and speak Spanish fluently (preferred).

Responsibilities

• Provides patron assistance with using library materials, catalogs, databases, and Internet.
• Handles circulation tasks including checkouts, renewals, fines, holds, and card updates.
• Provides technology instruction and directs patrons to formal training opportunities.
• Assists in branch programming and supports community outreach efforts.
• Assists with collection maintenance and informs librarians of gaps in the collection.
• Supports website content, displays, and other materials to enhance library services.

Skills

Customer service

Communication

Spanish language (preferred)

Reference interviewing

Technology troubleshooting

MS Office

Publisher

Sierra library system

Teamwork

Handling confidential information

Education

Bachelor’s Degree

Tools

Windows

Job description

Major Duties and Responsibilities:

35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. (Essential)

20% - CIRCULATION – Checks out and renews materials; Assists patrons with self-checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials.(Essential)

15% - TECHNOLOGY INSTRUCTION –Serves as the first point of contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview.(Essential)

15% - IN BRANCH PROGRAMMING– Typically under the guidance of a Librarian, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)

10% - COLLECTION MAINTENANCE – Informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection.(Essential)

5% - OTHER DUTIES – Assists with providing website content, shelves library materials by loading carts with returned materials in order to return materials to library shelves; creates booklists, displays, bulletin boards, electronic documents and other special tools; and assists Supervisor in order to ensure the smooth operation of the department.(Non-Essential)

Education:

Bachelor’s Degree

Experience:

One year of similar or related experience

Able to read, write, and speak Spanish fluently (preferred)

Or any combination of education and experience which provides the success factors

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors:

Knowledge of public library reference service

Knowledge of print and online reference resources

Skill in reference interviewing

Skill in using and troubleshooting a variety of computers and mobile electronic devices

Skill in Windows, MS Office Suite, and Publisher

Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system

Skill in customer services including dealing with difficult patrons and volatile situations

Able to operate various office equipment including copiers

Able to plan and conduct age-appropriate programming

Able to use good judgment

Able to work in teams

Able to work with confidential information

Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience

Physical Success Factors:

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.

This Job Description is not a complete statement of all duties and responsibilities comprising this position

Benefits & Additional Compensation Info

Medical Insurance

Vision Insurance

Life Insurance

Accidental Death and Dismemberment (AD&D) Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts for transportation, dependentcareand medical expenses