Reentry Case Manager — Championing Community Reintegration

Capital Area Workforce Development; Raleigh (NC); On-site; USD 41,000 - 55,000; Full time

Job summary

Capital Area Workforce Development seeks a Reentry Case Manager to support community reintegration for individuals returning to Wake County from correctional facilities. You will engage clients, manage cases, and coordinate with workforce partners to deliver services.

The role emphasizes trauma-informed care, motivational interviewing, and strengths-based practices, with a focus on documentation and data quality.

Qualifications

• Associates degree in Social Work, Criminal Justice, Human Services, or related field required.
• Experience in reentry or judicial system support preferred.
• Familiarity with trauma-informed care and motivational interviewing.

Responsibilities

• Greet interested participants and inform them about Wake LRC services.
• Develop tailored service plans through participant intakes.
• Advocate for participants to secure needed services and support.
• Collaborate with community organizations and correctional facilities for referrals and continuity of care.
• Maintain accurate case notes and performance data in compliance with requirements.
• Work within a multi-disciplinary team to support decision-making and strategy implementation.
• Coordinate communication with probation, courts, and partner agencies.
• Conduct participant check-ins to monitor progress and address barriers.
• Assist participants in accessing workshops, trainings, and partner resources.
• Participate in team meetings, trainings, and professional development.

Skills

Reentry knowledge

Trauma informed care

Motivational interviewing

Strengths-based case management

Client engagement

Documentation

Microsoft Office

Education

Associate's degree in Social Work, Criminal Justice, Human Services, or related field

One year of job-related experience

Equivalent education and experience are accepted

Tools

Microsoft Office

Job description

Capital Area Workforce Development seeks a Reentry Case Manager to support community reintegration for individuals returning to Wake County from correctional facilities. You will engage clients, manage cases, and coordinate with workforce partners to deliver services.

The role emphasizes trauma-informed care, motivational interviewing, and strengths-based practices, with a focus on documentation and data quality.