Recurring Revenue Manager

The Wittern Group; Des Moines (IA); On-site; USD 110,000 - 140,000; Full time

Job summary

The Wittern Group in Des Moines, IA seeks a Recurring Revenue Manager to own revenue from installed and connected devices, including software subscriptions, data services, and other recurring charges. You will ensure every billable connection is billed correctly and maintain an up-to-date asset revenue ledger.

You will lead cross-functional efforts with Finance, Sales, Operations, IT, and Support to optimize pricing, packages, and revenue strategies.

Qualifications

• Bachelor’s degree in Finance, Business, Analytics, or related field.
• 5+ years in revenue operations, finance, recurring revenue, SaaS, or related field.
• Experience with ERP/CRM and large data systems.
• Strong communication and teamwork skills.
• Ability to identify revenue opportunities.

Responsibilities

• Manage revenue from installed devices and connected assets, including subscriptions and data services.
• Ensure every billable connection is billed correctly and no active connection is missed.
• Maintain accurate asset revenue ledger and revenue by asset.
• Find and fix billing problems, missed fees, or incorrect pricing.
• Collaborate with Sales and Product to optimize pricing, packages, and revenue strategies.
• Build dashboards tracking revenue metrics and share reports with leadership.

Skills

Data analysis

Revenue operations

ERP

CRM systems

SaaS business models

Pricing strategy

Billing processes

Cross-functional collaboration

Communication

Process automation

Education

Bachelor's degree in Finance, Business, Analytics, or related field

Tools

ERP

CRM

Job description

Job is located on-site in Des Moines, IA

Revenue Ownership for Connected Assets

• Manage revenue from installed and connected devices, including software subscriptions, connection fees, data services, and other recurring charges.
• Make sure every billable connection is billed correctly and that no active connection is missed.
• Keep an accurate, up-to-date list of installed assets and the revenue tied to each one.

Billing Accuracy and Revenue Recovery

• Find and fix billing problems, such as unbilled connections, missed fees, or incorrect pricing.
• Compare operational records with invoicing records to confirm billing is complete and accurate.
• Recover missed revenue through corrected billing, process improvements, and system fixes.

Revenue Growth

• Find ways to increase the average revenue earned from each connection.
• Identify opportunities to sell additional software, services, warranties, or upgrades to existing customers.
• Work with Sales and Product teams to improve pricing, packages, and revenue strategies.

Process and System Management

• Create and maintain clear processes for:
• Activating and onboarding new connections
• Starting and checking billing
• Managing renewals, cancellations, and asset lifecycle changes
• Serve as the business owner for systems that support recurring revenue, such as ERP, CRM, and connection tracking tools.
• Improve and automate revenue processes to reduce manual work and errors.

Data, Reporting, and Accountability

• Build and maintain dashboards that track important measures, including:
• Installed connections compared with billed connections
• Revenue earned per connection
• Customer loss, time to activate new connections, and billing accuracy
• Missed revenue and recovered revenue
• Share regular reports with executive leaders on revenue performance, risks, and opportunities.

Cross-Functional Leadership

• Work with Finance, Sales, Operations, IT, and Customer Support to keep revenue processes aligned and running smoothly.
• Serve as the main contact for issues that affect recurring revenue or billing accuracy.
• Help teams stay accountable for revenue tied to installed assets.

Knowledge And Skills

• Strong ability to analyze data and compare records for accuracy
• Experience using ERP, CRM, and large data systems
• Ability to find and capture revenue opportunities
• Strong communication, teamwork, and follow-through skills
• Experience with recurring revenue or SaaS business models
• Experience generating revenue from installed equipment, connected devices, or similar assets
• Knowledge of pricing, billing systems, and revenue operations

Requirements

• Bachelor’s degree in Finance, Business, Analytics, or related field
• 5+ years of experience in revenue operations, finance, recurring revenue, SaaS, or a related field

Summary

The Recurring Revenue Manager makes sure all connected machines, software, and services are tracked and billed correctly. This role helps prevent missed revenue, fix billing issues, and grow recurring revenue from existing customers.