Recruitment Operations Associate

Cape Cod Healthcare; Hyannis (MA); On-site; USD 33,000 - 40,000; Full time

Job summary

Cape Cod Healthcare in Hyannis, MA, is seeking a Talent Acquisition Support Specialist to assist with recruitment and onboarding. You will guide candidates through the application and interview process, prepare candidate and new hire packages, and post jobs to ATS and job boards.

You will coordinate onboarding activities including screenings, health appointments, and orientation. You will also support contractors, manage referrals, and create files to ensure compliance.

Qualifications

• College degree with 2–3 years of recruiting/onboarding experience.
• Strong attention to detail and superior communication.
• Proficient organizational skills; able to multi-task in fast-paced environment.
• Excellent customer service; strong written and verbal communication.
• Experience with Microsoft Office and ATS systems.

Responsibilities

• Provide support to Talent Acquisition with daily recruitment and onboarding activities.
• Guide candidates through application and interview process, personalizing the experience.
• Prepare candidate and new hire packages; post jobs to ATS and job boards.
• Coordinate onboarding activities including screenings, health appointments, orientation.
• Facilitate onboarding for contractors and travelers; maintain compliant files.
• Manage Employee Referral Program communications and recruitment line queries.
• Assist with scheduling interviews and travel; create and post content on social platforms.
• Assist with testing and back-up phone screens/references.

Skills

Attention to detail

Communication skills

Organizational skills

Customer service

Verbal & written communication

MS Office

Education

College degree or equivalent

Tools

Applicant Tracking System (ATS)

Social media platforms

Job description

Purpose of Position: As a member of the Talent Acquisition team, assists with the delivery of exceptional recruitment and onboarding services through an attentive ‘red carpet’ approach.

Description

• Provides support to the Talent Acquisition team with daily recruitment and onboarding activities and initiatives;
• Assists with guiding candidates through the application and interview process, personalizing the experience of each applicant;
• Prepares candidate and new hire packages in a clear and consistent manner;
• Prepares recruitment materials and posts jobs to applicant tracking system, appropriate job boards, platforms, and agencies;
• Coordinates all onboarding activities including pre-employment screenings, background checks, occupational health appointments, new hire paperwork, new hire trainings (i.e., BLS), and new employee orientation;
• Facilitates bidding process for collective bargaining positions (i.e., prepares posting folders and spreadsheets, collects and enters bids) while working hand-in-hand with Labor and HRIS;
• Communicates with internal and external candidates, providing instructions and responding to inquiries in a timely, clear, professional manner;
• Administers temporary staffing placements (order posting and fills, tracking hours, invoice processing, etc.);
• Assist in the execution of the onboarding of all contracted (i.e., travelers, independent contractors, etc.), including meeting and greeting upon the first day of assignments;
• Responsible for the job description implementation/updates in the applicant tracking systems and shared drives;
• Manages by tracking, monitoring, communicating, and reporting on the Employee Referral Program;
• Manages and disseminates voicemails and messages from the general Recruitment Line;
• Assists in all aspects of application testing. Including: administering, tracking, organizing, and bringing forward suggestions to maintain continuity between entities;
• Provides back-up support to conduct phone screens and reference checks of candidates;
• Assists with scheduling and coordination of interviews, including any necessary travel;
• Creates new employee files in accordance with CCHC standards to ensure set compliance standards;
• Creates and posts content on an ongoing basis to CCHC’s recruitment/careers presence on various social medial platforms, promoting the employer brand, highlighting career opportunities, and attracting and engaging new candidates and current employees;
• Participates in departmental projects and initiatives to ensure engagement with our current team members (i.e., Wellness Cart, Social Media photo opportunities, etc.);
• Performs other duties as assigned.

Qualifications

• College degree with 2 - 3 years of experience or equivalent combination of education and experience;
• Strong attention to detail and superior communication skills;
• Proficient organizational skills; must possess ability to multi-task and prioritize in a fast-paced environment;
• Excellent customer service skills;
• Ability to effectively communicate, but verbally and in written format;
• Advanced computer skills with experience working with Microsoft Office applications and applicant tracking systems.

Schedule Details

40 Hours Per Week, Monday-Friday, Shifts: 8a-4p (primary), 7a-3p, 7:30a-3:30p, 8:30a-4:30p, 9a-5p, Occasional Weekends & Holidays (Must be able to float between Hyannis & Falmouth HR Offices)

Organization

Cape Cod Healthcare, Inc.

Primary Location

Massachusetts-Hyannis

Department

HCI-Human Resources

Annual/Hourly

Hourly

Hiring Pay Range

24 - 29