Recruitment and Intake Specialist - Bilingual Spanish Required

The Centers; Cleveland (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Wellbeing programs

Job summary

The Centers in Cleveland, OH is seeking a Recruitment and Intake Specialist who is bilingual in English and Spanish to engage job seekers and screen eligibility for workforce programs. The role emphasizes outreach, data management, and CRM reporting to support El Barrio services across multiple locations.

Strong communication, organizational, and computer skills are essential, along with flexibility for after-hours events and occasional travel to partner sites.

Qualifications

• Bilingual English and Spanish required for oral and written communication.
• High School Diploma or equivalent required; further education is a plus.
• Experience in workforce development or social services is preferred.
• Minimum 1 year supporting clients seeking employment or job placement.
• Proficient with computers, internet research, databases, and virtual learning platforms.

Responsibilities

• Assist with identifying promotional and recruitment plans to increase job seeker enrollment.
• Promote El Barrio through events and recruitment; build relationships with clients and recruitment sources.
• Screen, interview, complete intake, and verify eligibility for programs.
• Present information sessions outlining opportunities, trainings, and requirements.
• Maintain relationships with contract partners to support referrals and track outcomes.
• Enter and maintain data for recruiting and intake; provide CRM reporting support.
• Apply evaluations or assessments to applicants as applicable.
• Contact potential job seekers promptly after referrals to outline enrollment expectations.

Skills

Bilingual English Spanish

Office software proficiency

Communication skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Internet research

CRM systems

Job description

Recruitment and Intake Specialist - Bilingual Spanish Required

5209 Detroit Ave, Cleveland, OH 44102, USA

Job Description

Posted Wednesday, August 12, 2026 at 4:00 AM

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Job Summary

Responsible for recruitment efforts to advertise, attract and engage clients to El Barrio services. Provides initial job seeker engagement through intake and eligibility for job seekers interested in workforce services.

Job Qualifications

• Bilingual proficiency in English and Spanish both oral and written is required.
• High School Diploma or equivalent required, advanced education or vocational training is a plus.
• Experience in a related field such as workforce development or social services is preferred.
• Minimum 1 year of relevant exposure to or experience with clients experiencing challenges in finding employment.
• Proficient in using electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms).
• Requires travel to other facilities and meetings as needed. Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
• Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.

Program Specific Qualifications –

• Demonstrated experience working with young adults, 18-24, looking for employment, continuing education or career readiness, a plus.
• Demonstrated experience working with young adults, 14-24, in shelters, residential facilities, foster care, or juvenile justice impacted, a plus.

Job Duties & Responsibilities

• Assists with identifying and implementing appropriate promotional and recruitment plans that effectively increase job seeker enrollment, in particular but not exclusive to specific target populations.
• Supports community and internal programs by promoting El Barrio through events, meetings, and recruitment. Builds and maintains relationships with potential clients and recruitment sources.
• Screen, interview, complete intake process and verify applicants’ eligibility requirements for the corresponding program.
• Be thoroughly familiar with El Barrio programs, career profile and eligibility requirements to participate in recruitment fairs and present information sessions outlining opportunities, working conditions, training, and related workforce development topics that will attract and enroll potential job seekers into the program.
• Maintains relationships with contract partners to support and monitor referrals.
• Collect, update and maintain data relevant to recruiting and intake. Provides data entry support across the Workforce program.
• Responsible for accurate reporting in various internal and external CRM systems
• Apply evaluations, tests or any general assessment to program applicants, as applicable.
• Calls and mail letters to potential job seekers for pre-engagement activities immediately upon a referral to ensure participants receive detailed expectations in order to process their enrollment timely.

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive .

Our Workforce Centerimpactslocal communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, nationalthird partycertifications, jobplacementsand retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, weare able toprovide essential skills to our job seekers and to help prepare them for success in today’s workplace.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for continuing education and credential renewal
• Life Insurance
• Retirement Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

5209 Detroit Ave, Cleveland, OH 44102, USA