Bilingual Recruitment & Intake Specialist

UNKNOWN; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and dental plans

Health Savings Account

401k with company contribution

Mental health support

Job summary

The Centers in Cleveland seeks a Recruitment & Outreach Specialist to help advertise, attract, and engage clients for El Barrio services. You will provide initial job seeker engagement through intake and eligibility for workforce programs.

The role requires bilingual English/Spanish, a high school diploma, and the ability to travel between facilities. You will work evenings and weekends as needed and support data entry and reporting in CRM systems.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• High School Diploma or equivalent required; advanced education or vocational training is a plus.
• Experience in workforce development or social services is preferred.
• Minimum 1 year of relevant exposure to or experience with clients experiencing challenges in finding employment.
• Proficient in using electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms).
• Requires travel to other facilities and meetings as needed. Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
• Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.

Responsibilities

• Assists with identifying and implementing appropriate promotional and recruitment plans that effectively increase job seeker enrollment, in particular but not exclusive to specific target populations.
• Supports community and internal programs by promoting El Barrio through events, meetings, and recruitment. Builds and maintains relationships with potential clients and recruitment sources.
• Screen, interview, complete intake process and verify applicants’ eligibility requirements for the corresponding program.
• Be thoroughly familiar with El Barrio programs, career profile and eligibility requirements to participate in recruitment fairs and present information sessions outlining opportunities, working conditions, training, and related workforce development topics that will attract and enroll potential job seekers into the program.
• Maintains relationships with contract partners to support and monitor referrals.
• Collect, update and maintain data relevant to recruiting and intake. Provides data entry support across the Workforce program.
• Responsible for accurate reporting in various internal and external CRM systems
• Apply evaluations, tests or any general assessment to program applicants, as applicable.
• Calls and mail letters to potential job seekers for pre-engagement activities immediately upon a referral to ensure participants receive detailed expectations in order to process their enrollment timely.

Skills

Bilingual English/Spanish

Recruitment outreach

Data entry / CRM

Communication skills

Customer service

Education

High School Diploma or equivalent

Advanced education or vocational training (a plus)

Tools

Microsoft Office Suite

Job description

The Centers in Cleveland seeks a Recruitment & Outreach Specialist to help advertise, attract, and engage clients for El Barrio services. You will provide initial job seeker engagement through intake and eligibility for workforce programs.

The role requires bilingual English/Spanish, a high school diploma, and the ability to travel between facilities. You will work evenings and weekends as needed and support data entry and reporting in CRM systems.