Recruiter & Caregiver Trainer

Home Instead; Lexington (SC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

On-call compensation

Job summary

Home Instead in Lexington, SC is seeking a Recruiter/Trainer responsible for promoting a high-quality culture among Care Professionals while ensuring clients receive exceptional care. This role supports caregiver engagement, training, and development and conducts quality assurance visits.

You will also provide direct client care as needed, mentor staff, coordinate training, supervise on-call rotation, and ensure compliance with company policies and regulatory standards.

Qualifications

• High school diploma or equivalent required.
• Current, active CNA license required.
• Prior caregiver, CNA, home care, or senior care experience required.
• At least 1 year in home care, healthcare, senior services, training, or related field preferred.
• At least 1 year HR experience preferred.
• Valid driver's license and reliable transportation.
• Must complete all required internal CNA and Home Instead training.
• Must enjoy teaching, mentoring, and working closely with people on a daily basis.
• Strong computer skills required.

Responsibilities

• Train new caregivers and support HR functions.
• Conduct quality assurance visits and monitor client satisfaction.
• Provide direct client care as needed.
• Rotate on-call responsibilities.
• Ensure compliance with policies and regulations.

Skills

Strong computer skills

Effective communication

Training and mentoring

Time management

Problem solving

Education

High school diploma or equivalent

CNA license

Tools

Microsoft Word

Excel

Office equipment

Job description

Pay: $17.00 - $19.00 per hour

Schedule: Monday-Friday 8:00 AM-5:00 PM | On-call responsibilities as needed

Objective

The Recruiter/Trainer is responsible for promoting a high-quality culture among Care Professionals while ensuring clients receive exceptional care. This position supports caregiver engagement, training, and development while conducting quality assurance visits and monitoring client satisfaction. The Recruiter/ Trainer will also provide direct client care as needed and serve as a resource for both Clients and Care Professionals.

Primary Responsibilities

• Training New Caregivers, Retainage, and supporting HR functions
• Reflect and uphold the core values, policies, procedures, and standards of Legacy Care Services Inc. d/b/a Home Instead.
• Conduct regular quality assurance visits with clients to monitor and evaluate the quality of care being provided.
• Train and support new Care Professionals in the field.
• Conduct Care Professional orientation, Bed bound training, Alzheimer's training, and Hoyer lift trainings.
• Evaluate and update orientation and training materials as needed.
• Identify training opportunities and collaborate with office leadership to support Care Professional development.
• Coordinate with office staff to ensure all aspects of client care and caregiver support are addressed effectively.
• Rotate on-call responsibilities with other office staff as assigned.
• Ensure all caregiving and training practices remain compliant with organizational policies, procedures, and applicable regulations.
• Ensure Home Instead standards are consistently met and upheld.

Secondary Responsibilities

• Facilitate the interview process, ensuring thorough assessment of candidates.
• Manage all new hire paperwork efficiently and accurately.
• Maintain regular attendance at the office and in the field to effectively execute job responsibilities.
• Adhere to all company policies, procedures, and business ethics standards.
• Maintain confidentiality and professionalism in all interactions and responsibilities.
• Perform other duties as assigned.

Education & Experience Requirements

• High school diploma or equivalent required.
• Current, active CNA license required.
• Previous Professional Caregiver, CNA, home care, healthcare, or senior care experience required.
• At least one year of experience in home care, healthcare, senior services, training, or a related field preferred.
• At least one year of HR experience preferred.
• Must possess a valid driver's license and reliable transportation.
• Must maintain current automobile insurance.
• Must complete all required internal CNA and Home Instead training.
• Must be comfortable working independently and collaboratively in a fast‑paced environment.
• Must enjoy teaching, mentoring, and working closely with people on a daily basis.
• Strong computer skills required.

Knowledge, Skills & Abilities

• Demonstrates a thorough understanding of and commitment to the policies, procedures, standards, and values of Legacy Care Services Inc. d/b/a Home Instead.
• Excellent oral and written communication, computer skills, active listening, interpersonal, and customer service skills.
• Ability to communicate professionally and courteously with clients, families, Care Professionals, and office staff.
• Strong leadership, coaching, training, and mentoring abilities.
• Ability to work independently while also collaborating effectively with a team.
• Exercises sound judgment and maintains confidentiality, discretion, professionalism, and integrity.
• Strong organizational, time‑management, prioritization, and problem‑solving skills.
• Ability to manage multiple responsibilities and consistently meet deadlines.
• Demonstrates knowledge of the senior care industry and a commitment to providing exceptional client care.
• Ability to establish and maintain positive working relationships with franchise owners, office staff, Care Professionals, clients, families, and community partners.
• Proficient in Microsoft Word, Excel, email, and standard office equipment.
• Maintains a professional appearance and demeanor.

Job Type

Full-time

Expected Hours

40 hours per week

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• On-call compensation