Recruiter

Tential; Tampa (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative solutions provider is seeking a motivated Recruiter to join their dynamic team in Tampa. This entry-level position focuses on high-volume recruiting for customer service roles, offering a collaborative environment where you can thrive. You'll engage with candidates, manage records, and partner with teams to ensure a seamless hiring process. With a commitment to growth and client success, this role promises hands-on experience and opportunities for career advancement. If you're eager to contribute to building strong teams and driving results, this is the perfect opportunity for you.

Qualifications

• 1+ year of customer-facing or administrative experience required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Conduct high-volume sourcing for customer experience roles.
• Screen and interview candidates to evaluate fit.
• Build and maintain talent pipelines for hiring initiatives.

Skills

Customer Service

Communication Skills

Organizational Skills

Microsoft Office

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Applicant Tracking System (ATS)

Job description

Recruiter Customer Experience (CX) Class-Based Hiring

Location : On-site in Tampa, FL

Who We Are :

Tential is a solutions provider specializing in recruiting IT and customer experience skill sets. Our primary offerings include IT Professional Services and Class-Based Hiring Solutions. We assess our clients' team needs and develop customized solutions to address emerging opportunities and challenges. Tential excels in resource strategies from discovery to delivery with speed and confidence, believing that stronger teams lead to better outcomes. Our professional network is central to our success.

About the Role :

We are seeking an energetic and motivated Recruiter to join our growing Tampa team. This entry-level, on-site role supports our Customer Experience division by focusing on high-volume, class-based recruiting for contact center and customer service roles. You will identify and engage candidates to support our national client base and contribute to successful hiring outcomes.

What You'll Be Doing :

1. Conduct high-volume sourcing for customer experience roles using job boards, social media, and other recruiting tools.
2. Screen and interview candidates to evaluate experience, skills, and cultural fit.
3. Build and maintain talent pipelines for upcoming class-based hiring initiatives.
4. Coordinate with Delivery Managers and Account Managers to understand hiring needs and timelines.
5. Manage candidate records within the Applicant Tracking System (ATS) and ensure accurate documentation.
6. Communicate effectively with candidates throughout the hiring process, providing timely updates and feedback.
7. Partner with the onboarding team to ensure a smooth transition from candidate selection to hire.
8. Attend team huddles and recruiting syncs to stay aligned on hiring priorities and metrics.
9. Meet or exceed performance goals related to candidate outreach, submissions, and placements.

What You Need to Be Successful :

1. At least 1 year of customer-facing or administrative experience (e.g., customer service, retail, HR).
2. Strong interpersonal and communication skills, both verbal and written.
3. Ability to thrive in a fast-paced, high-volume environment.
4. Exceptional organizational skills with attention to detail.
5. Positive attitude, coachability, and willingness to learn recruiting best practices.
6. Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort working with digital systems.

Why Work at Tential?

We foster a team-first, collaborative environment driven by energy, creativity, and results. You'll gain hands-on recruiting experience and have opportunities for career growth. We are a rapidly growing, privately held company committed to innovation and client success. If you're excited about building strong teams and exceeding expectations, Tential is the place for you.

Equal Opportunity Statement :

Tential is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.