Recreation Specialist-Office and Memberships

O’Fallon, MO; O’Fallon (MO); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Health & Wellness

Dental insurance

Vision insurance

Employer-paid life insurance

HSA with employer contributions

FSAs

Onsite fitness facilities

Discounted RecTrac membership

Employee Assistance Program

Identity theft protection

Job summary

City of O'Fallon, Missouri is seeking a Recreation Specialist – Office and Memberships to support recreation programming, manage memberships, coordinate administrative functions, and provide excellent customer service to the community.

The role requires organization, dependability, and a customer‑focused approach in a fast‑paced recreation environment, with responsibilities including staff scheduling, budgeting support, records management, RecTrac coordination, and collaboration with city

Qualifications

• High school diploma or GED.
• 1–3 years of related experience (internship, apprenticeship, or similar).
• Valid Missouri driver's license or ability to obtain one.
• CPR certification or ability to obtain certification.
• Experience with purchasing and budgeting preferred.
• Certified Parks and Recreation professional preferred.

Responsibilities

• Plan, develop, coordinate, and supervise a variety of recreation activities and programs.
• Manage Renaud Center memberships, including customer assistance and membership-related services.
• Serve as Manager on Duty at the recreation complex, providing staff support, customer service, facility oversight, tours, and issue resolution.
• Hire, train, schedule, evaluate, and supervise part-time recreation staff.
• Respond to customer questions, complaints, and concerns and provide appropriate solutions.
• Manage program budgets, including revenue forecasting, cost recovery, purchasing, and expenditures.
• Research information, gather data, maintain records, and prepare department reports.
• Manage department files, databases, and program participant information.
• Coordinate and oversee the department-wide use of RecTrac.
• Coordinate with City departments, community organizations, schools, and outside service providers.
• Prepare and distribute program manuals, rules, announcements, flyers, correspondence, and reports.
• Develop bids for program-related purchases and assist with capital equipment bids as needed.
• Coordinate special event permits for park usage.
• Support Parks and Recreation Board meetings by preparing agendas and recording minutes.
• Assist with department employee-related activities, including personnel files, evaluations, PAFs, payroll, and disciplinary documentation.
• Perform other related duties as assigned.

Skills

Customer service

Staff supervision

Organization

Communication

Recordkeeping

Education

High School Diploma or GED

Job description

RECREATION SPECIALIST – OFFICE AND MEMBERSHIPS

City of O'Fallon, Missouri

$25.98-$32.49 per hour.

The City of O'Fallon is seeking a Recreation Specialist – Office and Memberships to join our Parks and Recreation team. This position plays an important role in supporting recreation programming, managing memberships, coordinating administrative functions, and providing excellent customer service to the community.

The ideal candidate is organized, dependable, customer-focused, and enjoys working in a fast-paced recreation environment.

WHAT YOU'LL DO

• Plan, develop, coordinate, and supervise a variety of recreation activities and programs.
• Manage Renaud Center memberships, including customer assistance and membership-related services.
• Serve as Manager on Duty at the recreation complex, providing staff support, customer service, facility oversight, tours, and issue resolution.
• Hire, train, schedule, evaluate, and supervise part-time recreation staff.
• Respond to customer questions, complaints, and concerns and provide appropriate solutions.
• Manage program budgets, including revenue forecasting, cost recovery, purchasing, and expenditures.
• Research information, gather data, maintain records, and prepare department reports.
• Manage department files, databases, and program participant information.
• Coordinate and oversee the department-wide use of RecTrac.
• Coordinate with City departments, community organizations, schools, and outside service providers.
• Prepare and distribute program manuals, rules, announcements, flyers, correspondence, and reports.
• Develop bids for program-related purchases and assist with capital equipment bids as needed.
• Coordinate special event permits for park usage.
• Support Parks and Recreation Board meetings by preparing agendas and recording minutes.
• Assist with department employee-related activities, including personnel files, evaluations, PAFs, payroll, and disciplinary documentation.
• Perform other related duties as assigned.

WHAT WE'RE LOOKING FOR

Minimum Qualifications:

• High school diploma or GED.
• One to three years of related experience, such as an internship, apprenticeship, or similar position.
• Valid Missouri driver's license, or the ability to obtain one.
• CPR certification, or the ability to obtain certification.
• Experience with purchasing and budgeting preferred.
• Certified Parks and Recreation professional preferred.

Knowledge of:

• Recreation program development and implementation.
• Supervisory principles and practices.
• Recreation facilities and equipment.
• City policies and procedures, including purchasing and budgeting.

Skills in:

• Supervising and working effectively with staff.
• Customer service and problem resolution.
• Organization, communication, and recordkeeping.
• Using computers and standard office equipment.

WHY WORK FOR THE CITY OF O'FALLON?

The City of O'Fallon values its employees and their wellbeing. Our comprehensive benefits package includes:

Health & Wellness

• Medical, dental, and vision insurance
• Employer-paid accident and life insurance
• Optional HSA with employer contributions
• Flexible Spending Accounts (FSAs)
• Optional pet insurance
• Wellness incentives
• Onsite workout facilities
• Discounted Renaud Fitness/Aquatic Center membership
• Employee Assistance Program (EAP)
• Identity-theft protection

Paid Time Off

• 3 weeks of vacation for new hires
• 11 paid holidays
• 1 personal holiday
• Sick leave
• Extended illness leave for yourself or to care for family members

Retirement & Career Growth

• Missouri LAGERS L-6 Pension Plan
• 457(b) retirement plans
• Tuition reimbursement
• Opportunities for professional growth and development

Some City facilities also feature designated, fully furnished Zen and lactation rooms to support employee wellbeing and work-life balance.