Recreation Operations Lead for Multi-Venue Sites

The-Boca-Raton; Boca Raton (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

The Harborside Pool Club in Boca Raton, FL, seeks a Recreation Manager to oversee daily operations of multiple recreation areas, lead managers for pools, youth programs, and events, and ensure Forbes-level service and safety. You will manage finances, staff development, and cross-department coordination to deliver exceptional guest experiences.

Reporting to the Recreation Director, you will implement policies, maintain safety and cleanliness, and optimize scheduling and labor costs across

Qualifications

• Bachelor’s degree in Recreation Management, Hospitality, Sports Administration, or related field preferred.
• 3–5 years of progressive leadership and supervisory experience in recreation, aquatics, luxury resorts, or clubs.
• Proven ability to manage large teams across multiple venues and shifts.
• Strong communication, interpersonal, and organizational skills.
• Experience with budgeting, financial reporting, and cost control.
• CPR, First Aid, and Lifeguard certifications preferred or willingness to obtain.
• Strong computer skills and proficiency in recreation and scheduling software.
• Must be fluent in English; additional language skills are a plus.

Responsibilities

• Supervise the Pool Club Manager, Teen & Lifeguard Manager, and Program & Camp Manager to ensure consistency across all recreation areas.
• Develop and implement policies and procedures that align with company standards and enhance guest satisfaction.
• Maintain safety, cleanliness, and facility standards across pools, youth programs, and recreational venues.
• Conduct regular team meetings, trainings, and performance evaluations to support team member growth and retention.
• Create and manage schedules, monitor labor, and control expenses to achieve financial goals.
• Review financial reports and monitor P&L, ensuring responsible spending and accurate forecasting.
• Liaise with all internal departments — including Engineering, F&B, Events, and Marketing — to coordinate seamless operations and guest experiences.
• Respond to guest and member inquiries promptly, ensuring prompt issue resolution and high guest satisfaction.
• Prepare reports and updates for the Recreation Director as assigned.
• Attend required divisional and company-wide meetings.

Skills

Leadership

Communication

Organization

Budgeting

Staff supervision

Customer service

Education

Bachelor’s degree in Recreation Management, Hospitality, Sports Administration, or related field

Tools

Recreation scheduling software

Job description

The Harborside Pool Club in Boca Raton, FL, seeks a Recreation Manager to oversee daily operations of multiple recreation areas, lead managers for pools, youth programs, and events, and ensure Forbes-level service and safety. You will manage finances, staff development, and cross-department coordination to deliver exceptional guest experiences.

Reporting to the Recreation Director, you will implement policies, maintain safety and cleanliness, and optimize scheduling and labor costs across