Recreation Facility Attendant - Customer Service & Events

City of Detroit; Michigan; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The City of Detroit is seeking a Public Service Attendant in the Recreation Division of the General Services Department. The role involves leading as a lead person, operating the registration system, processing payments at the POS, directing patrons, and assisting with event setup and crowd management.

You will also help maintain clean facilities, monitor activities, and prepare cash reports. Candidates should meet the education and training requirements and be prepared for indoor/outdoor work.

Qualifications

• At least 17 years of age.
• Completion of a High School Diploma or G.E.D.
• One (1) year of experience in public service or other activities involving contacts with the public.
• If certifies to a position involving the handling of food, must be eligible and able to obtain a valid food handler’s card.
• Within 90 days of hire, complete a training course in basic first aid and CPR.

Responsabilités

• Proficiently operate the department’s registration system.
• Use a point-of-sale system to process payments and monitor sales.
• Act as a point-of-sales person to process financial transactions at a recreation facility.
• Prepares reports and accounts for cash taken in.
• Directs patrons to appropriate programs and program areas.
• Directs visitors to the various exhibits, galleries, or staff offices.
• Set up and breakdown of activities and events which includes moving tables, chairs and other equipment.
• Assist in maintaining order.
• Assist with monitoring activities as needed throughout the facility.
• Maintains premises in a clean and orderly condition which includes performing minor cleaning of areas after events or programs as needed.
• Assist in crowd control at various events.

Connaissances

Public service interaction

Customer-facing communication

Oral & written communication

PC operation

Formation

High school diploma or GED

Description du poste

The City of Detroit is seeking a Public Service Attendant in the Recreation Division of the General Services Department. The role involves leading as a lead person, operating the registration system, processing payments at the POS, directing patrons, and assisting with event setup and crowd management.

You will also help maintain clean facilities, monitor activities, and prepare cash reports. Candidates should meet the education and training requirements and be prepared for indoor/outdoor work.