Recreation Center Guest Services Lead

City of Detroit; Detroit (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

City of Detroit seeks a Public Service Attendant to assist at a municipal recreation facility. The role involves directing visitors, handling registrations, and processing payments at the point-of-sale system. You will set up events, maintain order, and support crowd control during programs.

The position requires basic computer skills, previous public-facing experience, and ability to lift light loads. It offers indoor/outdoor work and potential shifts across City facilities.

Formación

• At least 17 years of age.
• High School Diploma or G.E.D.
• One year of experience in public service or other public-facing work.

Responsabilidades

• Proficiently operate the department’s registration system.
• Use a point-of-sale system to process payments and monitor sales.
• Act as a point-of-sales person to process financial transactions at a recreation facility.
• Prepares reports and accounts for cash taken in.
• Directs patrons to appropriate programs and program areas.
• Directs visitors to the various exhibits, galleries, or staff offices.
• Set up and breakdown of activities and events which includes moving tables, chairs and other equipment.
• Assist in maintaining order.
• Assist with monitoring activities as needed throughout the facility.
• Maintains premises in a clean and orderly condition which includes performing minor cleaning of areas after events or programs as needed.
• Assist in crowd control at various events.

Conocimientos

Public service knowledge

Interpersonal communication

Oral and written communication

Computer literacy

Educación

High School Diploma or GED

Descripción del empleo

City of Detroit seeks a Public Service Attendant to assist at a municipal recreation facility. The role involves directing visitors, handling registrations, and processing payments at the point-of-sale system. You will set up events, maintain order, and support crowd control during programs.

The position requires basic computer skills, previous public-facing experience, and ability to lift light loads. It offers indoor/outdoor work and potential shifts across City facilities.