Recreation Center Guest Services & Membership Clerk

City of Maypearl; Cleburne (TX); Hybrid; USD 18,000 - 26,000; Full time

Job summary

City of Cleburne seeks a customer-focused team member for the Booker T. Washington Recreation Center. You will sign up guests for memberships and day passes, handle signing in, and assist with facility bookings and selling/renting other city spaces.

The role emphasizes guest satisfaction and adherence to city policies. This non-supervisory position requires completing clerical tasks, following complex procedures, and maintaining confidentiality.

Qualifications

• High school graduate or equivalent; OR
• Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities
• Ability to obtain and maintain First Aid and CPR/AED certification
• A valid Class C Texas driver’s license and ability to maintain a satisfactory driving record
• Ability to obtain a food handlers certification within three months

Responsibilities

• Welcome guests and sign them up for memberships or day passes.
• Handle opening/closing procedures and facility bookings.
• Assist with selling/renting other Parks and Recreation facilities.
• Address guest needs and inquiries in a professional manner.
• Maintain files and records and follow applicable laws and department policies.

Skills

Knowledge of fitness equipment

Recreation Center layout

City ordinances knowledge

Guest service handling

Oral and written instructions

Files and records upkeep

Guest issue resolution

Initiative and diligence

Independent, self-starter

Listening to citizen concerns

Confidentiality

Bilingual English/Spanish

Education

High school diploma or equivalent

Equivalent combination of experience and training

Job description

City of Cleburne seeks a customer-focused team member for the Booker T. Washington Recreation Center. You will sign up guests for memberships and day passes, handle signing in, and assist with facility bookings and selling/renting other city spaces.

The role emphasizes guest satisfaction and adherence to city policies. This non-supervisory position requires completing clerical tasks, following complex procedures, and maintaining confidentiality.