Recreation Center Front Desk & Membership Associate

Strategic Government Resources, Inc.; Cleburne (TX); Hybrid; USD 19,000 - 25,000; Full time

Job summary

The City of Cleburne seeks a Front Desk/Guest Services Associate for the Booker T. Washington Recreation Center. You will sign up members and day passes, assist guests, and support opening/closing procedures.

The role involves handling bookings and managing inquiries with a focus on friendly, accurate service. Candidates should have a high school diploma or equivalent and may need First Aid/CPR/AED certification, a valid Texas driver license, and food handler certification.

Qualifications

• Knowledge of fitness and exercise equipment
• Knowledge of the Recreation Center layout
• Knowledge of all City Ordinances
• Ability to handle guest requests and communicate clearly
• Ability to follow written and oral instructions
• Ability to maintain files and records
• Ability to resolve guest issues through communication and escalate when needed
• Demonstrates initiative and diligence
• Independent and listens to citizen concerns
• Maintain confidentiality
• Bilingual English/Spanish preferred

Responsibilities

• Opening/closing procedures for the facility
• Sign up memberships and day passes
• Assist guests with needs and questions
• Book facility reservations and manage rentals
• Perform clerical duties in accordance with city policies

Skills

Guest service

Bilingual English/Spanish

Communication skills

Records management

Independent worker

Attention to confidentiality

Education

High school diploma or equivalent

Equivalent combination of experience and training

First Aid/CPR/AED certification

Texas Class C driver's license

Food handler certification

Tools

Multi-line telephone system

Job description

The City of Cleburne seeks a Front Desk/Guest Services Associate for the Booker T. Washington Recreation Center. You will sign up members and day passes, assist guests, and support opening/closing procedures.

The role involves handling bookings and managing inquiries with a focus on friendly, accurate service. Candidates should have a high school diploma or equivalent and may need First Aid/CPR/AED certification, a valid Texas driver license, and food handler certification.