Recovery Support Supervisor — Lead a Values-Driven Team

Phoenix-House-of-New-York; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employer-paid health insurance

Paid holidays

Paid vacation and personal time

403(b) retirement plan

Tuition reimbursement

Competitive wages

Job summary

Phoenix House of New York seeks a Supervisor of Recovery Support to plan, supervise RSS staff, and coordinate a proactive, individualized service array for patients, while performing administrative duties to support the program.

The role requires a High School Diploma or Equivalent; a Bachelor's degree is preferred, and CASAC trainee is encouraged. Two years of SUD treatment experience, strong coordination and communication skills are essential.

Qualifications

• High School Diploma or Equivalent required; Bachelor's degree preferred.
• Two years’ experience in substance use disorder treatment.
• Experience with case management and knowledge of substance abuse, mental health, housing systems is preferred.
• Ability to supervise staff and coordinate schedules.
• Strong communication, teamwork, and crisis management skills.

Responsibilities

• Supervise the Recovery Support Staff (RSS) and document all supervisions in Relias.
• Oversee and assign duties to Recovery Support Staff.
• Train and onboard new RSS staff.
• Develop the weekly RSS schedule and ensure coverage for all shifts.
• On call after hours to RSS for emergencies and participate in monthly staff meetings.
• Develop agendas with the Program Director and attend weekly case conferences.

Skills

Ethical Practices

Judgment

Rapport Building

Emotional Intelligence

Empathy

Professional Boundaries

Global and Cultural Awareness

Critical Evaluation

Problem Solving

Decision Making

Communication

Teamwork

Crisis Management

Technical Capacity

Education

High School Diploma or Equivalent

Bachelor’s degree

Job description

Phoenix House of New York seeks a Supervisor of Recovery Support to plan, supervise RSS staff, and coordinate a proactive, individualized service array for patients, while performing administrative duties to support the program.

The role requires a High School Diploma or Equivalent; a Bachelor's degree is preferred, and CASAC trainee is encouraged. Two years of SUD treatment experience, strong coordination and communication skills are essential.