Supervisor of Recovery Support (58512)

Phoenix House of New York; New York (NY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Paid holidays

Paid vacation, sick time, personal and

wellness time

403(b) retirement plan

Tuition reimbursement

Job summary

Phoenix House of New York is seeking a Supervisor of Recovery Support to plan, advocate, implement, and coordinate a proactive array of services for patients, while performing essential administrative duties to support the program.

We offer 100% employer-paid medical insurance for eligible employees and dependents, along with a suite of benefits designed to support staff in a mission-driven nonprofit setting focused on recovery and wellness.

Qualifications

• Minimum two years’ experience in a substance use disorder treatment setting.
• Experience with case management and knowledge of related health, mental health, housing, and vocational systems.
• Ability to supervise and coordinate staff and activities.

Responsibilities

• Supervise RSS supervisors and document supervisions in Relias.
• Oversee and assign duties to Recovery Support Staff.
• Train and onboard new RSS staff.
• Develop the weekly RSS schedule and ensure coverage for all shifts.
• On-call after hours to RSS for emergencies.
• Conduct monthly RSS staff meetings.
• Develop agendas with the Program Director and attend weekly case conferences.

Skills

Team leadership

Communication

Crisis management

Empathy

Decision making

Emotional intelligence

Education

High School Diploma or Equivalent

Bachelor’s degree a plus

CASAC preferred

Credentialed Alcoholism and Substance Abuse Counselor – Trainee (CASAC) in good standing

Job description

Job DetailsJob Location: Long Island City Residential - Long Island City, NY 11106Position Type: Full TimeEducation Level: License/CertificationSalary Range: $20.48 - $30.67 HourlyTravel Percentage: NoneJob Shift: EveningJob Category: Nonprofit - Social Services

SUMMARY

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Supervisor of Recovery Support at Phoenix House, you will plan, advocate, implement, and coordinate a proactive array of comprehensive, individualized services for patients and performs administrative work in support of the program.

***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

Responsibilities

• Supervise the Recovery Support Staff (RSS) supervisors and document all supervisions in Relias,
• Oversee and assign duties to Recovery Support Staff.
• Train and onboard new RSS staff.
• Develop the weekly RSS schedule and ensure coverage for all shifts.
• On callafter hours to RSS for any emergencies.
• Conduct monthly RSS staff meetings.
• Develop,with theProgramDirector,the RSS staff meeting agendas and attend all case conferences weekly.

Qualifications

Required Education

• High School Diploma or Equivalent Required
• Bachelor’s degree a plus

Licenses/Certifications

• CASACpreferred
• Credentialed Alcoholism and Substance Abuse Counselor – Trainee (CASAC) in good standing

Required Experience

• Minimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co-occurring disorders.
• Experience with case management and knowledge of and/or experience substance abuse, mental health, health, vocational/educational/training, and housing systems.

Competencies (KSA’s)

• Ethical Practices
• Judgment
• Rapport Building
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

This job operates in an indoor office environment. This role routine uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects,tools,or controls;reach withhands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.