Recovery Support & Engagement Specialist

Kardow; Carlsbad (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Kardow in Carlsbad, CA seeks a Client Ambassador to support individuals on their recovery journey from mental health and co-occurring disorders. This in-person role focuses on client safety, facilitating activities, and meeting program needs.

You will coordinate transportation, communicate with clients, families, and staff, assist with admissions and discharges, document in electronic health records, and help maintain a clean, safe facility.

Qualifications

• Must be 21+ years old with a high school diploma/GED and 1+ year of related experience or a relevant degree.
• Valid driver’s license with a clean driving record; ability to pass background checks.
• CPR/First Aid certification and TB clearance.
• Physical ability to lift up to 20 lbs and stand for extended periods.
• Strong communication, crisis management and computer skills.
• Understanding of recovery principles and behavioral health practices.

Responsibilities

• Coordinate safe transportation and supervision of clients for daily activities and appointments.
• Utilize effective communication and intervention skills with clients, families, and staff, including crisis management.
• Assist with admissions, discharges, medication monitoring, and documentation in electronic health records.
• Maintain compliance with policies on infection control, emergency procedures, and safety protocols.
• Support facility cleanliness, orientation of new residents, and monitor client participation in recovery activities.
• Complete administrative tasks like inventory management and supply ordering.

Skills

Communication skills

Crisis management

Computer skills

Education

High school diploma/GED

1+ year related experience or relevant degree

Tools

CPR/First Aid certification

Job description

Kardow in Carlsbad, CA seeks a Client Ambassador to support individuals on their recovery journey from mental health and co-occurring disorders. This in-person role focuses on client safety, facilitating activities, and meeting program needs.

You will coordinate transportation, communicate with clients, families, and staff, assist with admissions and discharges, document in electronic health records, and help maintain a clean, safe facility.