Recovery & Fraud-Prevention Accountant

State of Indiana; Indianapolis (IN); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

Health savings account

Pension options

Leave policies

Education Reimbursement

LinkedIn Learning access

Job summary

The State of Indiana, Department Of Child Services in Indianapolis, is seeking a Research and Recovery Accountant to support the Child Support Bureau by investigating payment irregularities and assisting with system modernization. This onsite role focuses on ensuring accuracy and integrity of payment processing and recovering debts.

Key duties include monitoring holds, verifying payments, processing adjustments, and collaborating with internal staff and county offices to improve fraud prevention

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience in accounting, bookkeeping, cash handling, or payment processing.
• Experience working with financial systems, data entry platforms, or case-management systems.
• Strong attention to detail with the ability to enter and review financial information accurately.
• Ability to research payment issues and interpret supporting documentation.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly and professionally with internal partners and external stakeholders.
• Proficiency with basic computer applications, including email, spreadsheets, and data entry software.

Responsibilities

• Develop and maintain a thorough understanding of the current child support enforcement system (ISETS) to support ongoing and future modernization efforts.
• Investigate potential fraudulent credit or debit card transactions, identify red flags, place appropriate holds, and monitor for chargeback notifications. Recommend improvements to fraud prevention practices and contribute to updated procedures.
• Monitor and track all payment and account-level holds, ensuring timely review, resolution, or release.
• Verify payment authenticity by confirming cardholder identity through email, phone calls, or written communication.
• Process fund adjustments related to chargebacks, invoice losses, and repayment requests. Prepare and send repayment correspondence when needed.
• Manage account access functions—including opening, closing, and placing holds—for internal staff, county offices, and INSCCU, using advanced system permissions.
• Conduct outreach and implement recovery strategies to collect outstanding debts owed to CSB.

Skills

Attention to detail

Analytical thinking

Communication

Data entry

Payment processing

Financial systems experience

Tools

Spreadsheets

Data entry software

Email

Job description

The State of Indiana, Department Of Child Services in Indianapolis, is seeking a Research and Recovery Accountant to support the Child Support Bureau by investigating payment irregularities and assisting with system modernization. This onsite role focuses on ensuring accuracy and integrity of payment processing and recovering debts.

Key duties include monitoring holds, verifying payments, processing adjustments, and collaborating with internal staff and county offices to improve fraud prevention