Recovery Driver - Repossession Agent

WHIZZ; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in the delivery business is seeking a Repossession Specialist to join their operations team. The role involves contacting customers for debt resolution, recovering stolen bikes, and maintaining accurate records. Ideal candidates will have experience in security or law enforcement and strong communication skills. This is a full-time position with a competitive bonus structure based on successful recoveries.

Benefits

Travel reimbursements

Competitive bonus structure

Qualifications

• Minimum 1 year of experience in security, police, military, or related field preferred.
• Car ownership required for transporting electric bikes.

Responsibilities

• Contact delinquent customers to resolve debts and coordinate repossessions.
• Locate and recover stolen bikes using tracking tools.
• Collaborate with law enforcement for bike retrieval.

Skills

Multitasking

Attention to Detail

Organizational Skills

Interpersonal Skills

Communication

Tools

Google Sheets

Excel

Job description

AtWhizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we’re here to help them succeed and make their life easier. Our ultimate goal is to make transportation as seamless and hassle-free as possible, so drivers can focus on delivering top-quality service to their customers.

We are currently looking for aRepossession Specialistto join our growing operations team.

Responsibilities

• Contact delinquent customers to resolve outstanding debts and coordinate repossessions.
• Locate and recover stolen or defaulted bikes using tracking tools and field operations.
• Collaborate with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards.
• Travel within New York and to other cities (e.g., Philadelphia, Boston) as needed to carry out repossessions.
• Maintain accurate records in Google Sheets/Excel and submit daily status updates and end-of-day reports via company tools.
• Complete additional tasks as assigned by other departments.

• Ability to work in a fast-paced and changing environment.

• Minimum 1 year of experience in security, police, military, or a related field (preferred).
• Strong multitasking, attention to detail, organizational, and interpersonal skills.
• Ability to effectively communicate with law enforcement and delinquent customers.
• Car ownership (preferably large enough to transport electric bikes) and willingness to use it for the job.
• Comfort navigating throughout NYC and open to occasional day trips outside NY/NJ.
  

Type of Employment:

• Type: Full-time (1099 Contract)
• Weekly Hours Requirement: 40 hours
• Compensation:
• Fixed Monthly Base Salary
• Bonus: Competitive bonus structure based on volume of successful recoveries
• Reimbursements: Travel costs - including gas, tolls upon request, and compensation for out-of-state trips