Logistics Recovery Driver - Repossession Agent

Whizz; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Whizz is seeking a Repossession Specialist to join their operations team. The role involves contacting delinquent customers, recovering stolen bikes, and maintaining records. Candidates should have experience in security or related fields and strong communication skills.

Benefits

Fixed monthly base salary

Bonus based on successful recoveries

Reimbursements for travel costs

Qualifications

• At least 1 year of experience in security, police, military, or related fields preferred.

Responsibilities

• Contact delinquent customers to resolve debts and coordinate repossessions.
• Locate and recover stolen or defaulted bikes using tracking tools.
• Work with law enforcement to retrieve or release stolen bikes.

Skills

Multitasking

Attention to Detail

Organizational Skills

Interpersonal Skills

Effective Communication

Job description

Logistics Recovery Driver - Repossession Agent

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At Whizz, we aim to improve the delivery industry by providing high-speed electric bikes to drivers. Whether starting out or upgrading, we support their success and simplify their work. Our goal is to make transportation seamless so drivers can focus on delivering excellent service to customers.

We are seeking a Repossession Specialist to join our operations team.

Responsibilities

• Contact delinquent customers to resolve debts and coordinate repossessions
• Locate and recover stolen or defaulted bikes using tracking tools and fieldwork
• Work with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards
• Travel within New York and to other cities (e.g., Philadelphia, Boston) as needed for repossessions
• Maintain accurate records in Google Sheets/Excel and submit daily updates and reports
• Perform additional tasks as assigned

Requirements

• Ability to work in a fast-paced, changing environment
• At least 1 year of experience in security, police, military, or related fields (preferred)
• Strong multitasking, attention to detail, organizational, and interpersonal skills
• Effective communication with law enforcement and delinquent customers
• Own a car suitable for transporting bikes and willing to use it for work
• Comfort with navigating NYC and occasional trips outside NY/NJ

Benefits

Type of Employment: Full-time (1099 Contract)

Weekly Hours: 40 hours

Compensation:

• Fixed monthly base salary
• Bonus based on successful recoveries
• Reimbursements for travel costs, including gas, tolls, and out-of-state trips

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting