Recovery-Driven Family Engagement Advocate

Heritage Behavioral Health Center; Decatur (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Every other Friday off

Clinical supervision toward licensure

NHSC loan forgiveness

Health, dental, and vision insurance

401(k) and Roth options

Tuition assistance

Flexible Spending Accounts

EAP and wellness benefits

Team-based environment

Job summary

Heritage Behavioral Health Center in Decatur, IL is seeking a Family Engagement Specialist to work with youth and families in community settings. This in-person, full-time role collaborates with caregivers to identify needs, connect to resources, and strengthen family relationships.

Your lived experience with recovery or caregiving supports families through navigating systems, with opportunities to earn the CRSS credential within 18 months. Regular travel and a 8-hr weekday schedule are involved.

Qualifications

• High school diploma or GED
• Minimum 21 years of age
• Personal lived experience with mental health and/or substance use recovery, or experience as a caregiver of a child with significant support needs (behavioral health needs preferred)
• Willingness to obtain the Certified Recovery Support Specialist (CRSS) credential within 18 months of hire (if not already certified)
• Valid driver's license, reliable transportation, and proof of current auto insurance

Responsibilities

• Help families identify needs - such as health care access, safety, housing, transportation, education, and financial stability - and connect them to the right resources
• Provide resource navigation and community support in homes, schools, agencies, and community settings
• Strengthen supportive family relationships and help youth and caregivers build lasting natural supports
• Guide families through behavioral health, juvenile justice, education, health care, and other systems
• Offer practical strategies, coaching, advocacy, and ongoing support based on each family's goals and strengths
• Coordinate with Heritage team members and community partners for consistent, family-centered care
• Document services accurately and on time in the electronic health record

Skills

Interpersonal skills

Verbal & written comms

Trauma-informed approach

Professional boundaries

Team collaboration

Organization & problem-solving

MS Word/Excel

Education

High school diploma or GED

Minimum age 21

Job description

Heritage Behavioral Health Center in Decatur, IL is seeking a Family Engagement Specialist to work with youth and families in community settings. This in-person, full-time role collaborates with caregivers to identify needs, connect to resources, and strengthen family relationships.

Your lived experience with recovery or caregiving supports families through navigating systems, with opportunities to earn the CRSS credential within 18 months. Regular travel and a 8-hr weekday schedule are involved.