Recovery Alumni Coordinator

Avenues Recovery Center

Cambridge (MD)

On-site

USD 45,000 - 65,000

Full time

4 days ago

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Benefits offered by this job

401K with employer match

HRSA student loan repayment

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Short-Term Disability

Long-Term Disability

Life and AD&D

Term Life & LTC

Legal Coverage

Pet Insurance

Identity Theft Protection

Employee Assistance Program

Medical FSA

Dependent Care FSA

Job summary

Avenues Recovery Center, a nationwide network with our Eastern Shore location, seeks an Alumni Program Manager to oversee the alumni program, engage with graduates, and coordinate resources. The role emphasizes confidentiality, relationship-building, and precise Salesforce reporting.

Experience in substance use recovery is preferred, with a minimum of 1 year of sobriety for those in recovery. This on-site position offers a supportive environment and opportunities to impact lives within a

Qualifications

High School Diploma or GED preferred.
Substance use/recovery experience strongly preferred.
If in recovery, minimum 1 year sober.
Excellent interpersonal and communication skills.
Ability to maintain confidentiality and boundaries.

Responsibilities

Manage all aspects of Alumni Program (Follow-up, resources, programming).
Engage with alumni through calls, meetings and events.
Conduct alumni follow-up calls, following established timeline.
Maintain consistent Salesforce reporting.
Connect alumni with clinical support and resources, in collaboration with Clinical Director.
Oversee all alumni Social Media pages, maintaining consistent activity and engagement.

Skills

Interpersonal skills

Communication skills

Confidentiality

Boundaries

Customer engagement

Education

High School Diploma/GED

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with fourteen locations across several states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
Engage with alumni in a personal, meaningful way through calls, meetings and events
Conduct alumni follow-up calls, following established timeline
Maintain consistent and accurate Salesforce reporting
Connect alumni with clinical support and resources, in collaboration with Clinical Director
Oversee all alumni Social Media pages, maintaining consistent activity and engagement

What We're Looking For

High School Diploma/ GED preferred
Substance use/recovery experience strongly preferred
If in recovery, min. 1 year period of sustained sobriety required
Excellent interpersonal, observation, and communication skills
Warm, engaging and dynamic personality; dignified character
Ability to maintain absolute confidentiality and firm boundaries

Where You'll Work

Avenues Recovery Center at Eastern Shore is a 100-bed residential facility which offers inpatient drug and alcohol rehabilitation services. Our expansive building is newly renovated, modern and appealing, offering an array of amenities and a true hotel-like experience. Set on 7.74 acres of picturesque and secluded property, Avenues at Eastern Shore provides the ideal setting for clients to heal, re-connect and re-discover themselves. Our multidisciplinary staff include therapists, clinicians, nurses, nurse practitioners, addictions counselors and behavioral health technicians who are trained in all key therapeutic modalities - and all of whom provide compassionate, dignified and unsurpassed care each day.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

Benefits