Recovery Alumni Coordinator

Avenues Recovery; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

AD&D

Short-Term Disability

Long-Term Disability

Employee Assistance Program

HRSA student loan repayment

Job summary

Avenues Recovery is seeking an Alumni Program Manager to oversee our alumni engagement, follow-up, and programming across our nationwide network. You will work closely with the Clinical Director to connect alumni with resources and clinical support while maintaining accurate Salesforce reporting.

Ideal candidates have strong interpersonal skills, confidentiality, and recovery experience. A positive, engaging personality is essential to foster meaningful connections with alumni and support

Qualifications

• High School Diploma or GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, minimum 1 year sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Ability to maintain confidentiality and set firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain Salesforce reporting for alumni activity.
• Connect alumni with clinical support in collaboration with Clinical Director.
• Oversee alumni social media pages and engagement.

Skills

Interpersonal skills

Communication

Confidentiality

Recovery experience

Education

High School Diploma/GED

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with Eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
• Engage with alumni in a personal, meaningful way through calls, meetings and events
• Conduct alumni follow-up calls, following established timeline
• Maintain consistent and accurate Salesforce reporting
• Connect alumni with clinical support and resources, in collaboration with Clinical Director
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement

What We’re Looking For

• High School Diploma/ GED preferred
• Substance use/recovery experience strongly preferred
• If in recovery, min. 1 year period of sustained sobriety required
• Excellent interpersonal, observation, and communication skills
• Warm, engaging and dynamic personality; dignified character
• Ability to maintain absolute confidentiality and firm boundaries

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment

Join our growing team and discover the magic here at Avenues!