Recovery Advocate & Peer Support Specialist

Bronxcare; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

BronxCare is seeking individuals to provide peer counseling and advocacy for patients receiving psychiatric services. You will help deliver high-quality care and build positive relationships with patients and staff.

The ideal candidate will have strong customer service and communication skills, a relevant degree, and at least two years of experience in administration or office management.

This role emphasizes the importance of teamwork and supporting patient recovery through effective advocacy.

Qualifications

• Minimum 2 years experience with administration and/or office management.
• Basic clerical skills, office management & records management.
• Ability to provide or procure technical support for all office equipment.

Responsibilities

• Establish positive relationships with patients, visitors, and employees.
• Contribute to Performance/Quality Improvement activities.
• Participate in clinical supervision and treatment team meetings.
• Develop individualized strategies for patients.
• Advocate for patients and support their self-advocacy.

Skills

Excellent customer service

Communication skills

Workplace collaboration skills

Problem solving skills

Education

Degree in Office Technology, Health Administration, Business Administration, or equivalent

Tools

Microsoft Suite

ADP

Reportsmith

LMS (preferably Healthstream)

Job description

BronxCare is seeking individuals to provide peer counseling and advocacy for patients receiving psychiatric services. You will help deliver high-quality care and build positive relationships with patients and staff.

The ideal candidate will have strong customer service and communication skills, a relevant degree, and at least two years of experience in administration or office management.

This role emphasizes the importance of teamwork and supporting patient recovery through effective advocacy.