Records Technician II - Fire Department (Hybrid)

City-of-Boise,-Id; Boise (ID); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employer-paid medical

PERSI retirement

401(k) match

Vacation time

Paid holidays

Sick leave

Parental leave

Wellbeing incentive

Tuition reimbursement

Bus pass

Life insurance

Disability insurance

Job summary

City of Boise is hiring a Records Technician II - Fire to manage paper and electronic records, process public records requests and redact sensitive documents for release. The role supports retention, compliance and cross-department workflows in a public safety setting.

The ideal candidate is highly organized with attention to detail, comfortable handling confidential information, and able to collaborate with staff, outside agencies and the public. Hybrid work eligibility applies.

Qualifications

• High school diploma or equivalent.
• Two years of professional office experience with data entry and records handling.
• Experience providing customer service in person or by phone.

Responsibilities

• Manage paper and electronic fire records across systems.
• Process public records requests and redact documents.
• Maintain metadata, document workflows and retention procedures.
• Provide team support and training as needed.

Skills

Records management

Organizational skills

Customer service

Data entry

Public records processing

Education

High school diploma

Tools

MS Office

Content management system

Metadata management

Job description

City of Boise is hiring a Records Technician II - Fire to manage paper and electronic records, process public records requests and redact sensitive documents for release. The role supports retention, compliance and cross-department workflows in a public safety setting.

The ideal candidate is highly organized with attention to detail, comfortable handling confidential information, and able to collaborate with staff, outside agencies and the public. Hybrid work eligibility applies.