Records Technician II

City of Midland, Texas; Midland (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision Plan

PTO accrual

Paid holidays

Job summary

City of Midland, Texas is seeking a clerk to perform routine environmental health office tasks in the health department. You will handle front-desk inquiries, process payments for permits, and maintain organized records and filing systems.

The role supports public health efforts, with opportunities to engage in community outreach and office operations. A high school diploma and basic data entry skills are preferred; training provided.

Qualifications

• High school diploma or equivalent preferred; six months to one year in a clerical position with experience in word processing and general bookkeeping skills.
• Typing skill of 45 words per minute.

Responsibilities

• Answers the phone, greets visitors, and assists citizens with questions regarding environmental health services.
• Receives payments for permits; documents fees and provides receipts; types and files permit applications.
• Maintains daily cash reports and filing system.

Skills

Customer service

Data entry

Phone handling

Records management

Education

High school diploma or equivalent

Tools

Credit card reader

Copier

Job description

Scope of Work

Performs all routine clerical work for the health department environmental section.

This position directly supports the City of Midland’s strategic goal to Set the Standard for a Safe and Secure City by assisting with environmental health permitting, maintaining accurate records, processing fees, and providing customer service that helps protect public health and community well-being.

Essential Job Duties

• Answers the phone, takes messages, greets visitors and assists citizens with questions or concerns regarding environmental health services. Sets up appointments for services.
• Receives payments for food, septic, swimming pool or day care permits. Documents fees and provides receipts. Types and files all applications for permits.
• Maintains daily cash reports and maintains filing system.
• Maintains inventory of office supplies and requisitions replacements as necessary. Assists in tracking of office operating expenses.
• Establishes files for customers and keeps records of permits.
• Assists with public health activities in the office and in the community.
• Performs related duties as required.

Physical And Environmental Conditions

• Ability to sit, stand, and move inside the building. Employee sits or stands at a counter or desk to process paperwork and receive customer documents and payments. May be exposed to potentially hazardous chemicals while working in health department.

Required Contacts

• Employee works with the public or other employees directly when acting as a receptionist, answering inquiries, processing information or making referrals to the proper staff person. Employee will also work with the public while participating in community events.

Knowledge, Abilities, And Skills

• Basic knowledge of health and/or public health capabilities. Basic knowledge of data entry requirements. Ability to read and understand manuals and reports to record work activities, keeps records and works with computers and people. Skill in the operation and maintenance of several office machines and equipment such as computers, copiers and credit card readers. Skill in typing, bookkeeping and customer service.

Minimum Education, Experience, And Certification

• High school diploma or equivalent preferred, with six months to one year in a clerical position with experience in word processing and general bookkeeping skills. Typing skill of 45 words per minute.

Benefits

• 2:1 Retirement Plan with TMRS
• Educational Tuition Assistance Program
• Public Service Loan Forgiveness Employer
• Midland Municipal Employee Credit Union
• Competitive pay
• Medical/Dental/Vision Plan
• PTO accrual
• Paid holidays