Records Technician

Canon Business Process Services; El Monte (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Canon Business Process Services is seeking a detail-oriented individual to manage and digitize company records in El Monte, California. This role involves maintaining files, retrieving requested documents, and ensuring correct cataloging procedures.

The ideal candidate should have over 5 years of experience in records management, excellent customer service skills, and proficiency in records tracking software. Join our team to contribute to efficient record-keeping practices and customer satisfaction.

Qualifications

• Over 5 years experience working with records.
• 3+ years experience in a professional office environment.
• Ability to train less experienced records clerks.

Responsibilities

• Maintain and retrieve files for client use.
• Prepare files for storage and ensure correct logging.
• Evaluate cataloging system efficiency.

Skills

Records management

Customer service

Data entry

Filing and storage procedures

Excellent computer skills

Education

High School Diploma or equivalent

Tools

Records tracking software

Scanners

Job description

Under general supervision, is responsible for digitizing, maintaining and retrieving company records as required. Verifying and documenting records stored by following established cataloging system.

Responsibilities

• Maintain files
• Retrieve files from Records Center for client use as requested; Deliver files to clients within established time frames; Ensure returned files are properly logged and placed back in their proper location
• Prepare files to be sent for storage. When needed, arranges for files to be retrieved from storage
• Maintain cataloging processes, procedures as well as rules and regulations
• Evaluate current cataloging system for completeness, efficiency and usefulness by taking inventories and reviewing retrieval needs
• Shift files to accommodate needed space as needed
• Create files through data entry into file tracking software, apply labels to folders, inter-filing (by alphabetical order and sort by number)

May possibly perform any of the following functions at the direction of the Site Records Manager

• May be requested to perform document scanning
• Due to changing technology and new laws in regard to record-keeping, will be required to learn new features and functionalities of the file tracking software and keep abreast of new regulations

Qualifications

• HS Diploma or equivalent
• Over 5 yrs. Exp. working with records
• 3+ years’ experience in a professional office environment
• Knowledge of records software systems, scanners, filing, storage & disposal procedures; Expert proficiency in computer skills esp. when using records tracking system or quick retrieval, filing & storage of files; Train less experienced records clerk on the tracking system in us
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods standing