Records Retrieval Lead - Remote, AI-Driven Ops

Steno; United States; Remote; USD 88,000 - 115,000; Full time

Benefits offered by this job

Stock options

Health coverage

Remote-first

Flexible PTO

Job summary

Steno is seeking a Records Retrieval leader to work closely with the Senior Director, owning day-to-day leadership and shaping the department’s evolution. The role requires hands-on management of a remote team and direct involvement in operational improvements.

You’ll implement AI-powered workflows and ensure high-quality retrieval processes while balancing a flexible, results-driven culture. This position offers a remote-first setup and competitive compensation.

Qualifications

• 4+ years in records retrieval, with hands-on experience.
• 2+ years managing remote teams.
• Hands-on and solution-oriented approach.
• Interest in AI tools and workflow automation.

Responsibilities

• Lead Records Retrieval team and collaborate with Senior Director.
• Own day-to-day team leadership and department evolution.
• Quality check cases, conduct 1:1s, review work in real time.
• Drive AI-powered, tech-enabled workflows across operations.

Skills

People leadership

Records retrieval

Remote team management

Process improvement

Tools

Datavant

MRO

Job description

Steno is seeking a Records Retrieval leader to work closely with the Senior Director, owning day-to-day leadership and shaping the department’s evolution. The role requires hands-on management of a remote team and direct involvement in operational improvements.

You’ll implement AI-powered workflows and ensure high-quality retrieval processes while balancing a flexible, results-driven culture. This position offers a remote-first setup and competitive compensation.