Records Office Specialist

University of South Carolina Upstate; Spartanburg (SC); On-site; USD 25,000 - 28,000; Part time

Job summary

University of South Carolina Upstate invites applications for the Records Office Specialist position in Spartanburg. This part-time role supports data management, student records, and veterans programs.

Responsibilities include data entry, scheduling assistance, FERPA compliance, and responding to inquiries from students and staff. Work hours align with university office hours, with flexibility as needed.

Qualifications

• Must have a high school diploma or GED with 2 years of experience or a bachelor’s degree.
• Familiarity with FERPA, USC System, state and federal guidelines.
• Proficient in Microsoft Word and Outlook; experience with Banner is a plus.

Responsibilities

• Assist with development of undergraduate and graduate course schedules across USC Upstate sites (data entry).
• Enter change of major/minor requests in Banner and support registration processes.
• Support enrollment records, veterans benefits processing, and related audits.
• Maintain accurate student records in FERPA-compliant systems and respond to inquiries from students, faculty, and staff.
• G eneral records duties including transcript/verification/record services and responding to email inquiries.

Skills

Data management

Data entry

Student records

Veterans processing

FERPA compliance

Education

High school diploma or GED + 2 yrs experience

Bachelor's degree

Tools

Banner

Job description

Records Office Specialist

Posting Number: TMP00921PO26

Salary: $18.00 per hour based on education and experience.

Location of Vacancy: USC Upstate, Spartanburg, SC

Part/Full Time: Part Time

Work Schedule: University Office hours are 8:30 a.m. and 5:00 p.m., Monday–Friday, hours may vary based on departmental needs.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Advertised Job Summary

Records Office Specialist

University of South Carolina Upstate

TMP00921PO26

Spartanburg, SC

The Records Office Specialist will support data management, data entry, student records and veterans.

Academic Scheduling & Registration Management

• Assist the Schedule Coordinator with the development (data entry) of the undergraduate and graduate course schedules across all USC Upstate academic sites.
• Enter change of major and minor requests in banner

Veteran Benefits Certification & Compliance

• Assist the Veterans Coordinator with managing enrollment records and integrating digital records for audits and monitoring regulatory changes. Manage beneficiaries' course schedule changes (add, drops/withdrawals, course modality changes). Run concise student schedules and related VA weekly reports.
• Complete required training: Certify veteran and military-affiliated students for federal VA tuition benefits.

Special Enrollment & Academic Contract Processing

• Create and register students for independent studies, internships/field studies, one-time courses, and non‑scheduled sections.
• Assist with Citizenship verifications processing.
• Assist with registration for dual enrollment, Scholars Academy, and Teacher Cadets.

Records Integrity, Data Management & Compliance Support

• Maintain accurate communications and student records in compliance with FERPA, USC System, state, and federal guidelines.
• Provide communications support to students, faculty, and administrator inquiries.
• Assist with transcript/verification/record services as needed. Check and reply to records office email account.
• Other duties as assigned by supervisor.

Qualifications

Minimum Qualifications: High school diploma or GED with two years experience or bachelor's degree. A successful background check is required.

Preferred Qualifications: Work experience in higher Education or school setting. Banner experienceKnowledge/Skills/Abilities:Ability to appropriately apply FERPA, USC System, state, and federal guidelines. Concurrent tasks, reading, typing, decisions making, data entry, handle confidential information. Proficient in use of technology such as Word and Microsoft Outlook and Banner

Job Close Date

Open Until Filled: Yes

Special Instructions to Applicant

The application must be completed including all current and previous work history and education. A resume may be attached, but not substituted for completing work history and education sections of the application.

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.