Records Management Specialist II - Data, Training & Service

CGS Federal (Contact Government Services); Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and holidays

Job summary

CGS Federal (Contact Government Services) seeks a Records Management Specialist to provide administrative support for a large federal agency initiative in Charlotte, NC. You will organize and maintain electronic records, support end users, and help deliver training materials while delivering excellent customer service.

This full-time, mid-level role offers comprehensive benefits including Health, Dental, Vision, Life Insurance, 401k, Flexible Spending Accounts, and Paid Time Off, with

Qualifications

• Experience in a customer service role with client focus.
• Background in records or data management.
• Proficiency with Microsoft Windows and related applications (Office).
• Experience with electronic recordkeeping systems or document management platforms.
• Experience in training roles, including creating instructional content.

Responsibilities

• Provide administrative support for a large federal agency initiative.
• Organize, maintain, and retrieve records and data efficiently.
• Deliver training materials and facilitate instruction.
• Document procedures and communicate with end-users and team members.

Skills

Customer service

Organizational skills

Time management

Technology adaptability

Training development

Effective communication

Team work

Education

College Degree

Tools

Windows OS

Microsoft Office

Document management

Job description

CGS Federal (Contact Government Services) seeks a Records Management Specialist to provide administrative support for a large federal agency initiative in Charlotte, NC. You will organize and maintain electronic records, support end users, and help deliver training materials while delivering excellent customer service.

This full-time, mid-level role offers comprehensive benefits including Health, Dental, Vision, Life Insurance, 401k, Flexible Spending Accounts, and Paid Time Off, with