Records Management Specialist II — Data & Training

CGS Federal (Contact Government Services); United States; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Dependent Care

Commuter

Job summary

CGS Federal (Contact Government Services) seeks a Records Management Specialist to provide administrative support for a large federal agency initiative. The role emphasizes customer service, data organization, and training delivery within a supportive CGS environment.

The position requires strong records management skills, familiarity with Windows and Office, and the ability to work both independently and as part of a collaborative team. A college degree is preferred.

Qualifications

• Experience in a customer service role with focus on client satisfaction.
• Background in records or data management including organizing, maintaining, and retrieving information efficiently.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience in designing, writing, and delivering training modules or instructional materials.

Responsibilities

• Provide administrative support and customer service for a federal agency initiative.
• Assist with records management, data organization, and retrieval tasks.
• Deliver training materials and assist in staff onboarding and development.

Skills

Customer Service Excellence

Organizational Skills

Adaptability with Technology

Training and Development

Effective Communication

Team Collaboration

Education

College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Job description

CGS Federal (Contact Government Services) seeks a Records Management Specialist to provide administrative support for a large federal agency initiative. The role emphasizes customer service, data organization, and training delivery within a supportive CGS environment.

The position requires strong records management skills, familiarity with Windows and Office, and the ability to work both independently and as part of a collaborative team. A college degree is preferred.