Records Indexing & Scanning Admin - Flexible Schedule

State of Iowa - Executive Branch; Ankeny (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Flexible spending account

Life insurance

IPERS retirement plan

401A plan

Employee discount programs

Job summary

The State of Iowa - Executive Branch is seeking an Administrative Support Assistant 1 for the Bureau of Enforcement, Auditing and Records, MVD in Ankeny. The role focuses on processing documents, maintaining records, and delivering high-quality customer service upholding Iowa Code and federal requirements.

Responsibilities include imaging and indexing documents, routing decisions, quality control of scans, and handling driving record inquiries.

Qualifications

• No specific education or work experience required.
• Typing 40 WPM net as demonstrated by a typing examination.

Responsibilities

• Operate a mass document scanner and import documents into the imaging system, assigning accurate indexing codes.
• Index documents into ERMS folders using customer information and route codes.
• Determine whether documents should be routed or dropped based on written instructions and route codes.
• Review and correct poor-quality scans prior to storage to ensure clear and accurate images.
• Verify that all pages within a document belong to the same customer by reviewing each page.
• Provide backup to mailroom responsibilities.

Skills

Customer service

Teamwork

Organization

Time management

Problem solving

Positive attitude

Job description

The State of Iowa - Executive Branch is seeking an Administrative Support Assistant 1 for the Bureau of Enforcement, Auditing and Records, MVD in Ankeny. The role focuses on processing documents, maintaining records, and delivering high-quality customer service upholding Iowa Code and federal requirements.

Responsibilities include imaging and indexing documents, routing decisions, quality control of scans, and handling driving record inquiries.