Records Imaging Admin I — Flexible Schedule

State-of-Iow; Ankeny (IA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible spending account

Life insurance

IPERS retirement

Paid time off

9 paid holidays per year

401A plan

Job summary

The Iowa Department of Transportation's Motor Vehicle Division is seeking an Administrative Support Assistant 1 in Ankeny, IA. You will provide upbeat, professional customer service, review applications, and maintain records related to Driver's Privacy Protection Act.

Position requires no specific education or prior experience and offers a Monday–Friday 8:00 AM–4:30 PM schedule with a flex option; typing speed of 40 WPM may be tested. Benefits include health, dental, retirement plans, and more.

Qualifications

• No specific education or work experience required.
• Typing speed of 40 WPM demonstrated by a typing exam.
• Accurate document review and record-keeping.
• Strong customer service and team orientation.

Responsibilities

• Operate mass document scanner and import into imaging system with indexing codes.
• Index documents into ERMS folders using route codes and customer data.
• Review and correct scans for clarity and accuracy prior to storage.
• Verify pages belong to the same customer by page-by-page review.
• Provide backup to mailroom duties and create new customer records as needed.
• Verify customer information through documentation and online sources.
• Process driving record inquiries and Court Certified Driving Record requests.
• Maintain driving records in compliance with Iowa Code, rules, and federal MCSIA.

Skills

Customer service

Organization

Time management

Teamwork

Problem solving

Job description

The Iowa Department of Transportation's Motor Vehicle Division is seeking an Administrative Support Assistant 1 in Ankeny, IA. You will provide upbeat, professional customer service, review applications, and maintain records related to Driver's Privacy Protection Act.

Position requires no specific education or prior experience and offers a Monday–Friday 8:00 AM–4:30 PM schedule with a flex option; typing speed of 40 WPM may be tested. Benefits include health, dental, retirement plans, and more.