Records Clerk (Full-Time Midnight Shift)

The Blue Line; Glen Ellyn (IL); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life/AD&D coverage

Flexible spending

Transit

457 deferred compensation plan

Paid time off

Wellness incentive program

Tuition reimbursement

Job summary

The Village of Glen Ellyn Police Department is currently seeking a full-time Records Clerk for the midnight shift to support records management, data entry, and public service. Responsibilities include maintaining records, responding to inquiries, processing parking citations, and assisting in providing accurate information to the public.

Qualifications include a high school diploma or equivalent with clerical experience; strong communication skills; ability to multitask; and the goal of

Qualifications

• High school diploma or equivalent with at least one year of clerical experience.
• Experience in law enforcement/public safety or municipal government is a plus.
• Strong verbal and written communication; ability to multitask and exercise good judgment.
• Ability to obtain LEADS certification and become Notary Public within six months of employment.
• Operate standard office equipment and MS Office; good typing skills and basic math.

Responsibilities

• Maintain and update reports and records in the department's record management system; ensure accuracy and protect sensitive information.
• Electronically capture, index, prepare and file information from documents.
• Assist the public by answering questions about ordinances, policies, and procedures.
• Process parking citations, including data entry, payments, and notices; manage administrative hearings and fines.
• Receive and assess public complaints; disseminate information to appropriate departments.
• Perform record checks, issue permits, collect fees, process subpoenas and requests for public records; mail reports to outside agencies.
• Operate LEADS state records system to enter, modify, update, and retrieve data.
• Type police reports, memos, letters; electronically transmit tickets to Circuit Court Clerk.
• Retrieve, summarize, and prepare statistical reports.

Skills

Verbal communication

Written communication

Time management

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

LEADS system

MS Office

Job description

Village of Glen Ellyn

Contact Information

Address

Village of Glen Ellyn

535 Duane Street

Glen Ellyn, IL 60137

Website

• www.glenellyn.org

Phone

• 630-469-5000

Email

• [e-mail]

Position Information

Application Deadline

• Until Filled

Salary

• Starting: $54,417 - $76,184 ($26.1622 - $36.6270/hour), depending on qualifications

This is a full-time, non-exempt (overtime-eligible) position with full benefits and participation in the Illinois Municipal Retirement Fund (IMRF), a defined-benefit retirement plan.

Our Comprehensive Benefits Package Also Includes

• Health, dental, and vision insurance
• Life/AD&D coverage
• Flexible spending
• Transit
• 457 deferred compensation plan
• Paid time off
• Wellness incentive program
• Tuition reimbursement

Position Details

NOW HIRING

Records Clerks (Full-Time)

Midnight Shift

Police Department

Description

The Village of Glen Ellyn Police Department is seeking qualified candidates for the position of full-time, midnight shift Records Clerk.

The job duties of the Records Clerk, include, but are not limited to, a variety of responsible clerical and technical duties related to the maintenance of Police Department records; to provide assistance and information to Police Department staff, other Village Departments and the public; and to provide responsive, courteous and efficient service to Village residents and the general public.

Essential Functions

• Maintain and update reports and records in the Department’s record management system, including scanning related case documents, for accurate record-keeping purposes; maintain the integrity of documents & information sensitive to public safety and law enforcement.
• Electronically capture, index, prepare and file information from structured and semi-structured documents according to established record-keeping systems.
• Assist the public by answering or seeking the answers to a variety of questions concerning the Police Department and the Village regarding its ordinances, policies, and procedures.
• Process all facets of parking citations, including data entry, receipt and post payments, prepare violator notifications for administrative hearing dates and fine escalations; update records as necessary.
• Receive and assess complaints from the public concerning violations of statute and ordinance and/or the need for Village services; disseminate information concerning such complaints to the appropriate authority or record such service needs as required by Department policy or procedure. Interacts with and is knowledgeable of various Village departments.
• Perform record checks, issue permits, collect fees, process subpoenas and requests for public records, and mail requested reports to outside agencies in accordance with established policies and procedures. Interacts with and is knowledgeable of various Village departments.
• Operate LEADS state records system to enter, modify, update, and retrieve data regarding persons, vehicle and property records.
• Type a variety of police reports, forms, memos, letters and other material.
• Electronically transmit tickets and complaints to the Circuit Court Clerk.
• Retrieve, record, summarize, and assist in the preparation of a variety of statistical reports.

Qualification Requirements

• Qualified candidates must possess a high school diploma or equivalent, with a minimum of one year of previous experience or specialized training in a clerical or general office environment required.
• Previous work experience in law enforcement/public safety or municipal government is a plus but not required.
• The Village is seeking qualified candidates who demonstrate excellent verbal and written communication skills, including the ability to convey empathy and understanding under various conditions, and who demonstrate the ability to effectively manage time, solve problems and exercise good judgment.
• The successful candidate will be able to demonstrate the ability to communicate (both orally and in writing) tactfully and effectively with other members of the staff, supervisors, and the public.
• The ability to adapt one’s communication style by effectively relating to or communicating with various personality types both in person and via telephone is a critical skill set.
• Successful candidates will also possess attention to detail and the proven ability to multi-task; the ability to work independently and be a self-starter, often under minimal supervision, is also a must.
• Applicants must have the ability to interpret and apply Village, State, and Federal policies and laws, as well as the ability to develop, interpret and implement Village policies and procedures, written instructions, and general correspondence.
• Qualified applicants must have the ability to operate standard office equipment, including a computer and related software (including MS Office), must be able to demonstrate excellent typing skills, and be able to perform basic mathematical calculations.
• Must also possess the ability to obtain a LEADS certification and become a Notary Public within six (6) months of employment.

General work schedule will be Tuesday through Saturday, 11:00p.m. to 7:00a.m. (8-hours shifts); however, additional or alternative hours will be required, as needed, for training, holidays, vacations, and/or emergency situations.

THE VILLAGE OF GLEN ELLYN IS AN EQUAL OPPORTUNITY EMPLOYER